How Do You Get a Virtual Number with Call Forwarding Feature?

Forwarding call with a virtual number allows you to redirect your incoming business call to another phone number to connect your team with the customers. It helps businesses maintain constant communication with clients, manage costs effectively, and expand their reach globally.
 

• Virtual numbers help you establish your business presence in multiple regions without needing physical offices, allowing call to be forwarded internationally.
• Virtual phone numbers operate over the Internet which reduces the need for physical phone lines and minimizes long-distance calling costs.
• With call forwarding, businesses can ensure customer inquiries are answered around the clock, even if the main office is closed.
• You can share the same virtual number with multiple agents and ensure your call is forwarded to the available agents for quicker response times.

Consider a VoIP phone service to get a virtual number with call forwarding. Calilio is one of the popular VoIP service providers that offers virtual numbers with robust calling features, including call forwarding. You can choose when you want to forward your incoming call to another number, when you are busy, unreachable or miss a call.
 

Our cloud-based business phone system can help you manage call efficiently and stay connected with clients globally.
 

Follow these steps to get a virtual number and set up call forwarding on Calilio:

1. Sign up and create an account on Calilio.
2. Go to Settings> My Numbers> Purchase Number.
3. Buy a virtual number from the available options.
4. Your phone number activates instantly.
5. Click the “three-dots” next to the number and select Number Setting.
6. Toggle on the Call Strategy option.
7. Choose from Conditional Call Forwarding and Unconditional Call Forwarding.
8. Saving the setting sets your virtual number with call forwarding.

When forwarding call with virtual phone numbers, you must to efficient call management:
 

1. Set Clear Forwarding Rules: Define when and where calls should be forwarded based on business hours, agent availability, or location.
    
2. Monitor and Adjust Settings: Regularly review and adjust call forwarding settings to align with changing business needs or schedules.
    
3. Use Multiple Agents: Distribute calls among multiple agents to ensure no calls are missed, and customer inquiries are promptly addressed.
    
4. Test Regularly: Periodically test your call forwarding setup to ensure all calls are correctly routed and received by the intended recipients.
    
5. Use Call Analytics: Call analytics helps you track forwarded call performance and make data-driven decisions to optimize customer service.

Virtual phone numbers with call forwarding help you manage calls efficiently, maintain global reach, and ensures no customer inquiry goes unanswered. Calilio provides virtual phone numbers from 100+ countries, with advanced call forwarding and other powerful features such as voicemail transcription, call analytics, and AI-powered call summaries. Sign up for Calilio for professional customer interactions for your business.

You can forward calls to a virtual number. Virtual numbers can redirect incoming calls to other phone numbers, such as a mobile or landline, ensuring you don’t miss important calls.

You can set up call forwarding remotely using VoIP phone service. It allows you to manage call forwarding settings from anywhere.

The “secret number” often refers to a specific code used by telecom providers to activate call forwarding. For example, in the US, you dial *72 followed by the number you want to forward calls to.

You can enable call forwarding without using a virtual phone number on a VoIP platform. You can access a virtual number and enable call forwarding on laptop or tablet also.