Introducing IVR for smoother call routing. Guide customers to the right support
with clear, customizable menu options.Calilio Vs. 8x8: Finding the Optimal Business Phone System
Leading VoIP service providers Calilio and 8x8 provide reliable business phone systems. Prominent in the market, 8x8 is known for its comprehensive phone system designed for SMBs. On the other hand, Calilio sets itself out as a perfect system to meet the demands of companies worldwide.
Calilio Vs. 8x8: Finding the Optimal Business Phone System
Calilio provides three different price plans: basic, business, and customized enterprise plans. 8x8, on the other hand, uses a pricing scheme with five significant distinctions.
X2 Plan (Talk to sales)
X4 Plan (Talk to sales)
X6 Plan (Talk to sales)
X7 Plan (Talk to sales)
X8 Plan (Talk to sales)
8x8 Pricing
Compared to 8x8 competitors, it offers expensive pricing for VoIP phone system plans to meet the needs of organizations, from small teams to large enterprises.
Calilio Pricing
Demonstrating its understanding of the diverse needs of a VoIP phone system, Calilio offers a range of pricing plans to suit both large enterprises and small teams.
Basic Plan ($12 monthly per user)
Business Plan ($28 monthly per user)
Enterprise Plan (Custom)
Where 8x8 Falls?
There are a few critical areas where 8x8 and Calilio differ when compared to one another in the corporate VoIP phone service market. By exploring 8x8 alternatives, it needs to include some of the significant features of its competitors.
Costs and Schedule
Calilio's entry-level plan costs just $12.95 per user, whereas 8x8's basic X2 plan starts at $24 monthly. 8x8 provides similar functionality in more tiers at an expensive price.
Call Clarity
Customers mention infrequent audio problems with 8x8. The general calling feature could be improved, leading to customers switching to other providers.
Experience with Mobile and Web Apps
The web and mobile applications lack a well-designed interface, dependability, and user-friendliness. The mobile app for 8x8 has drawn criticism for its sporadic glitches, crashes, and lack of polish.
Security
8x8 does not have the facility of end-to-end encryption. Moreover, 8x8 does not offer encryption, leaving customer calls and information vulnerable.
Why is Calilio better?
Calilio surpasses 8x8 as the perfect alternative to providing a revolutionary, cloud-based business phone system with less expensive rates, more features, more flexibility, a stable mobile and web app, integration, and better call quality.
Top-Notch Customer Support
Calilio shines with exceptional 24/7 multi-channel customer support and technicians who resolve issues quickly and knowledgeably.
Scalable and Adaptable
Calilio's VoIP system seamlessly scales up or down as business needs change. Extensive customization options adapt the platform to unique needs.
Clear Call Quality
With cutting-edge VoIP technology, Calilio delivers consistently outstanding call clarity for reliable communications.
Feature-Packed Offerings
Calilio impresses with advanced capabilities like call sentiment analysis, traffic by country, and most used words for productive conversations.
Affordable Enterprise-Grade Service
Even Calilio's basic plan offers enterprise-level features at affordable rates, representing tremendous value.
Intuitive and Integrated Experience
Calilio offers an intuitive, unified communication experience from the mobile app to built-in CRM integrations.
Customer-Focused Innovation
Calilio's customer-centric product philosophy and feedback processes drive meaningful innovations that directly benefit users.
Comparing features of Calilio and 8x8
Calilio is a superior choice among 8x8 alternatives, offering advanced features and leading the business phone system market with the ultimate VoIP solution. This comprehensive comparison highlights some of the most essential features to help you decide why Calilio is the superior option over 8x8.
Customer and Business-Centric Feature
| Feature | Calilio | 8X8 |
| Voicemail | ||
| Voicemail to Email | ||
| Greeting Voice Messages | ||
| Call-on-Hold Music | ||
| User-Friendly Interfaces | ||
| Swift set up time | ||
| Notes and Tags in CallBox | ||
| All-Business Focus |
Common Features
Calilio and 8x8 have conventional voicemail features. Voice message management and reception are features that users may control, which is essential for efficient communication.
Calilio and 8x8 offer voicemail-to-email functionality. The shared feature allows users to receive voicemails directly in their email inbox, facilitating quick access of messages.
Both Calilio and 8x8 allow users to personalize their welcome messages. The function is essential for guaranteeing a great caller experience and projecting a professional image.
A similar feature between Calilio and 8x8 is the availability of call-on-hold music. It reduces perceived wait times and fosters a positive mood.
Distinct Features
Calilio sets itself apart by emphasizing user-friendly interfaces. The platform places a high priority on user experience, navigation efficiency, and intuitive design.
Calilio stands out with its rapid setup time. Users can swiftly configure and deploy the system, minimizing downtime and enabling businesses to quickly leverage the platform's benefits.
Calilio offers a unique feature incorporating notes and tags in CallBox. It allows users to add context and categorize calls effectively, improving communication management.
Compared to 8x8 and other alternatives to 8x8, Calilio offers a efficient solution by prioritizing features and functionalities that address the demands of different businesses.
Unified Collaboration
A proper team unified collaboration is mandatory in meeting the business needs. Different metrics, such as internal message, member-to-member communication, and member ROI, distinguish 8x8 and Calilio.
| Feature | Calilio | 8X8 |
| Live Call Monitoring | ||
| Conference Calls | ||
| Sentiment Analysis | ||
| Most Used Words | ||
| Internal Message | ||
| Traffic By Country |
Common Features
Both Calilio and 8x8 offer real-time call monitoring. It empowers businesses to oversee conversations, ensuring quality and compliance.
Team cooperation is made possible by the conference call provided by Calilio and 8x8. It promotes effective communication for different roles inside an organization.
Sentiment analysis is integrated into both Calilio and 8x8, allowing users to assess the emotional tone. It makes easier for customer care agents to comprehend the wants of their customers.
Distinct Features
Most Used Words feature in Calilio enables users to monitor and analyze essential call terms. It helps agents fine-tune their messaging.
Calilio stands out with its internal messaging feature, facilitating secure team communication. It is beneficial for team leads and members to coordinate in real time.
Businesses may examine call distribution worldwide with Calilio's "Traffic By Country" tool. Multinational corporations benefits from this advanced VoIP feature.
General Calling Feature
Evaluating the general calling features of Calilio and 8x8 to decide which option is better.
| Feature | Calilio | 8X8 |
| Calling and SMS | ||
| Call Transfer | ||
| Call Recording | ||
| Notes in Dialer | ||
| Tags in Dialer | ||
| Call Box |
Common Features
Calilio and 8x8 provide smooth SMS and Calling functionalities. It guarantees effective communication inside their systems.
Call Transfer offers users on both platforms the comfort of seamless team migrations for improved cooperation.
Call recording from Calilio and 8x8 empowers users and encourages compliance, responsibility, and training in their communication workflows.
Distinct Features
The distinctive Notes in Dialer function lets users record crucial information during later calls, making Calilio stand apart.
Tags in Dialer, exclusive to Calilio, make organizing and classifying contacts in phone sytstemeasier.
Calilio call box gives users a hub to organize and prioritize calls efficiently. It provides a centralized platform for call management.
Advanced Features
| Feature | Calilio | 8X8 |
| Real Time Dashboard | ||
| Call Analytics | ||
| Daily Member Report | ||
| Member Rating | ||
| Auto Reply Strategy |
Common Features
The real-time dashboards offered by Calilio and 8x8 provide real-time updates on call stats. This technology allows administrators to monitor ongoing calls, which helps with decision-making.
Call analytics, which Calilio and 8x8 share, provides an in-depth understanding of call data. Analysts utilize this capability to examine trends and enhance their communication tactics.
Distinct Features
Member rating is a unique Calilio feature that lets users rank team members according to their output. This feature encourages team appreciation and feedback.
The auto-reply strategy is a distinct feature from Calilio in that it automates response processes. Support staff can personalize auto-replies to increase productivity and boost client happiness.
Evaluating Calilio vs. 8x8: A Comparative Analysis
Certainly, rigorous competition exists in features and services between Calilio and 8x8. However, when deciding on the superior choice for a reliable business phone system, Calilio emerges as the preferred option. With efficient set-up times, a focus on small business needs, and a superior alternative to 8x8 and other 8x8 competitors, Calilio stands out as the best phone system for business.
