Alternatives To JustCall

JustCall is a Voice over Internet Protocol (VoIP) phone system that connects businesses or individuals through voice calls or SMS over the Internet. The platform offers a virtual number for 70+ countries, which helps companies to create a global presence. Moreover, its advanced features like intelligent call routing, voicemail, call recording, and others help enhance sales and customer support.

Essentials: At $19 per user/month when billed annually. It includes features like free calling minutes and SMS, free local numbers, and core calling features.

Teams: At $29 per user/month when billed annually. It includes features like AI-powered call transcription and summary, team performance analytics, and IVR/ Call menus.

Pro: At $49 per user/month when billed annually. It includes features like auto dialer, predictive and dynamic dialers, bulk SMS campaigns and workflow, and live call monitoring.

Business: Customizable according to your business needs.

Businesses seek the JustCall alternative due to its limited global coverage, call quality issues and customer support. Here is the explanation.

Compared to other competitors, JustCall may not offer comprehensive coverage in all regions. This makes it difficult for companies with global clients to maintain communication.

Some users have reported experiencing call quality issues, such as dropped calls or poor audio quality. These problems can disrupt meaningful conversations, lead to misunderstandings, and ultimately affect customer satisfaction. Companies prioritizing reliable communication might look for a better-quality phone system.

JustCall’s customer support may not meet your expectations, mainly when dealing with urgent technical issues or complex questions. Its slow response times or a lack of support can cause significant disruptions in your organizational operations.

1. Calilio
2. Ringover
3. Nextiva
4. Ooma
5. Talkdesk
6. Aircall
7. OpenPhone
8. Aloware
    

Calilio is a user-friendly VoIP platform designed to enhance business communication. The platform offers virtual numbers for more than 100 countries at affordable prices suitable for start-ups and large enterprises. With Calilio, you will have data-driven insights, allowing companies to analyze call traffic and customer emotions effectively.

Key features of Calilio
 

Unified Callbox: You will get all the communication channels, such as calls, messages, and voicemails, into a signals interface.

Conference Calls: Multiple people join the video calls for discussion and collaboration with the team or clients.  

AI Call Summarised: Generates the summary and analyzes the sentiments of your entire phone call.

Automatic Call Distribution: Automatically routes your call to the most suitable team member based on predefined criteria.
 

How Does Calilio Compare to JustCall?
 

Compared to JustCall, Calilio offers advanced features such as a unified call box, performance analytics, and AI call summarization. It offers 100+ local virtual numbers for 100+ countries, whereas JustCall provides an online number for over 70 countries. Also, Calilio offers 24/7 excellent customer support.

Ringover is an AI-driven communication tool. The platform is flexible and easy to use, allowing your team to connect from anywhere. Its user-friendly interface and integration capabilities with other software make it popular for companies looking to streamline their communication processes.

Key features of Ringover
 

Custom Greeting: Create a professional image by sending personalized messages when someone calls your business.

Voicemail: If the person is unavailable, the caller can leave a voice message so you do not have to miss important communication.  

Time-Based Routing: It directs your incoming calls to different departments based on the time of day.

How Does Ringover Compare to JustCall?
 

Ringover offers an unlimited calling feature for businesses with global reach, but JustCall lacks this feature. It also allows the user to switch the call between desktop and mobile devices, ensuring uninterrupted communication. JustCall does not have these capabilities.

Nextiva is known for its unified customer management tool that allows you to make voicemail, audio, and video calls from a single interface. The platform also offers advanced features and excellent customer support, which helps companies enhance their communication strategies. Additionally, it offers mobile apps, allowing employees to stay connected on the go. 

Key features of Nextiva
 

Unlimited Web Conferences: You can host as many video and audio conferences as possible, facilitating easy collaboration.

Free Toll-Free Number: Offers a free toll-free number, which improves customer service and makes it easier to reach without worrying about long-distance fees.

Auto Attendant: Automatically attends customer calls with a greeting before directing a call to the correct departments.

Why Nextiva is Better than JustCall?
 

Nextiva offers additional video calling features such as screen sharing, video conferencing, and instant messaging. On the other hand, JustCall only offers voice service. In addition, Nextiva provides a free 7-day trial, which helps assess its service before committing fully.

Ooma is a sophisticated cloud-based platform popular among small businesses and home offices due to its affordability and user-friendly setup. Its range of calling features, such as call blocking, voicemail, and video conferencing, suits businesses looking for more than a basic communication solution.

Key features of Ooma
 

Call Queuing: It helps to organize all incoming calls into a line when all agents are busy. It’s a great tool to manage high call volume.

CRM Integration: It allows you to connect your phone system with CRM to get access to customer information during calls.

Virtual Fax: You can send and receive the fax digitally without needing a fax machine.

Why is Ooma better than JustCall?
 

Ooma offers advanced collaborative and voice features. It also provides a combination of cloud and on-premises solutions that offer flexibility for businesses with unique requirements. Additionally, Ooma's customer support is more impressive than Justcall’s considering response time.

Talkdesk is a cloud-based contact center platform offering advanced call center solutions. It provides tools that help manage calls more effectively and improve the customer experience. Moreover, its user-friendly interface allows businesses to set up and customize their contact center operations easily.

Key features of Talkdesk
 

Click-to-call: It simplifies the calling process by initiating a phone call directly from a website or application.

Automatic Call Distribution: It automatically distributes your customer to the right person or department.

Seamless Integration: It easily connects with other tools and software, such as CRM and helpdesk, to improve productivity.

How does Talkdesk compare to JustCall?
 

Talkdesk is better than JustCall due to its advanced conversational AI chatbot named “Talkdesk Autopilot” feature. Using this feature, you can generate AI to engage in human-like conversational interaction. AI can understand your questions and give suitable responses.

Aircall is a business phone system designed to improve customer support and sales teams. The platform is known for its ease of use and is a popular choice for businesses looking to improve their customer engagement strategies. The Aircall range of features empowers companies to offer excellent customer service.

Key features of Aircall
 

Call Conferences Solution: It allows users to join video or conference calls with multiple participants simultaneously.

Call Routing: It allows you to direct your call to a specific person or department, which helps improve customer service.

Real-Time Modification: It allows you to make instant changes to call settings, such as adding new team members or updating call rules, without interrupting service.

How does AirCall compare to JustCall?
 

Compared to JustCall, AirCall offers advanced features like AI-powered IVR and intelligent call routing, analytics, and reporting. With a user-friendly interface and customizable options, AirCall can be one of the best alternative for JustCall.

OpenPhone is a virtual phone system with extensive VoIP features. It allows smooth communication with calling features like call forwarding, text messaging, and phone number sharing. It is an affordable option for individuals, start-ups, and small businesses.

Key features of OpenPhone
 

Auto Attendant: It automatically answers incoming calls with a professional greeting.

Small Business VoIP: It is tailored for small businesses, offering affordable and reliable phone communication.

Voicemail to Text: It converts voicemail messages into text so you can read them as a transcript instead of listening to the audio.

Why is OpenPhone better than JustCall?
 

OpenPhone offers a more competitive pricing plan than JustCall, which can be suitable for small businesses or individuals. Moreover, its user-friendly interface and minimal setup require less technical experience.

Aloware is a contact center solution designed to enhance the company's sales and support teams. The platform allows you to make and receive calls, send and receive text messages, and manage customer interactions. Moreover, its user-friendly interface helps employees to communicate effectively, whether they are in the office or working remotely.

Key features of Aloware
 

AI-empowered IVR: It helps create intelligent interactive voice response (IVR) systems that guide callers through menus and options.

Multi-Task Without Worry: It allows the users to handle multiple tasks simultaneously, such as managing calls, messages, and customer interactions, all from a single platform.

Spam Protection: It automatically detects and blocks unwanted calls and spam messages.

Why is Aloware better than JustCall?
 

Aloware is considered a better option than JustCall for various reasons, such as its advanced features, unlimited inbound and outbound, and integration with multiple applications. Additionally, it provides a customizable option, which means you can select and use only those features that your business needs.

When choosing the best alternatives to JustCall, consider your business needs, including features, scalability, pricing, and customer support. There are numerous alternatives available. Select a service that enhances productivity, improves customer interactions, and effectively supports your business’s growth.

Calilio can be your best alternative with its affordable pricing plans tailored for businesses of all sizes. We offer essential business communication features like call management, CRM integration, and seamless communication tools at competitive prices. Sign Up today.

There are many VoIP service providers that offer more exclusive business communication features than JustCall. Consider them for improved user experiences and call quality.

Aircall, Dialpad, Five9, RingCentral, Talkdesk, and Nexiva are some of JustCall's main competitors.

To choose the best alternative to JustCall, consider the provider’s features, user experiences, call quality, pricing, and customer support.