What Does “Sent as SMS via Server” Mean & How To Fix It?

What Does “Sent as SMS via Server” Mean?  How To Fix It?

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When you send a text message from your mobile phone, it normally goes through your carrier provider’s network, showing either "Sent" or "Delivered."

However, sometimes you may see the status “Sent as SMS via Server” instead of the usual SMS delivery status. This can happen for various reasons, such as using the RCS (Rich Communication Services), third-party SMS platforms, or because of some network issues. No matter the reasons, it can cause confusion if you’re unfamiliar with server-based SMS delivery.

Furthermore, “Sent as SMS via Server” has a different meaning in a business context.

Through this guide, learn what “Sent as SMS via Server” means, how to fix and turn it off, and why it occurs. Also, find out why businesses use ‘SMS via servers on several occasions.


What Does “Sent as SMS via Server” Mean?

Sent as SMS via server" means that your intended message was not delivered via RCS; instead, it fell back to a normal SMS and was sent using the carrier's network.

Furthermore, “sent as SMS via server” is not an error status but rather a notification about how your message was delivered. This ensures messages have been delivered successfully, even when there are connection issues or one (sender/receiver) is not using RCS.

As stated earlier, “Sent SMS via server” means something else in the business. While it definitely is not a notification you get in your messaging app, it means to send bulk messages simultaneously using server-based systems or SMS gateways like Twilio and Nexmo.

Reasons Why You See “Sent as SMS via Server”

You’d typically see sent as SMS via a server status when your internet connection is unstable, the recipient’s device doesn’t support RCS, or you have been blocked by the receiver.
 

  1. Carrier Providers Don’t Support RCS: Let’s say you have RCS enabled on your handheld device, but your carrier provider or your receiver’s device doesn’t support RCS. In this case, it shows “sent as SMS via server.” when you send the SMSs.
     
  2. Sender Blocked by Receiver: For instance, you and your receiver both use RCS. But if the receiver has blocked your number, then it's not possible to send a text via RCS. Rather, the message is delivered through the carrier networks.
     
  3. Unstable Network Connection: If there are network issues, sending messages with a low internet connection can cause delays in message delivery. During that time, the message falls back and is eventually sent as an SMS via the server.
     
  4. The Recipient Has Turned Off RCS: If the receiver’s RCS chats are off, your SMS will be transmitted using the carrier’s network, as RCS messaging is not supported in such circumstances.

How to Fix the "Sent as SMS via Server" Status?

You can fix the “Sent as SMS via Server” status by enabling RCS in your device and ensuring the receiver has it active, too. Plus, you must also ensure you have a reliable internet connection.

Check Your Internet Connection

Firstly, check the internet connection if you see the “sent as SMS via server” status. Sometimes, intermittent or weak connectivity can cause delays in message delivery and show that specific SMS status.

Enable RCS

RCS messaging offers advanced messaging features like media/location sharing, read receipts, and no character limits. Enabling RCS on your device (if supported) can minimize message delivery time. So, turning on RCS chats on both devices can help to fix the "Sent as SMS via Server" status if the message delay is the cause for it.

Restart Your Device

If the above-mentioned troubleshooting solutions don’t fix the issues, try to fix them by restarting your device. This simple action helps to refresh your network settings and remove all the temporary bugs, which can help RCS function properly.
 

Get a Cloud Phone System with SMS Functionality that Always Delivers

How to Turn Off Sent as SMS via Server on Android?

You can turn off “sent as SMS via server” by simply turning off RCS messaging.

As stated earlier, the status “Sent as SMS via Servier” is shown when RCS can not access the internet to send a message and has to rely on the carrier network. So, to get rid of it, follow these steps:
 

  • Step 1: Go to your phone’s Settings.
  • Step 2: Type “RCS” on the “Search Setting.”
  • Step 3: Tap on RCS Chats and again on RCS Chats.
  • Step 4: Turn off the “Turn on RCS chats” option.

Why Businesses Use Server-Based SMS Delivery

Businesses primarily use Server-based SMS delivery to handle high-volume text messaging without compromising privacy and security.

Cost-Effective and Highly Reliable

Server-based SMS delivery eliminates the need for multiple devices to send messages to large numbers of audiences, helping businesses run cost-effective marketing campaigns through bulk SMS. Furthermore, it consistently delivers text messages with minimal disruptions, ensuring service reliability.

Privacy and Security

SMS servers use data encryption and multiple authentications to prevent spoofing, fraudulent SMS, and data breaches. This is especially important for firms and individuals concerned about data privacy.

Additionally, server methods help marketers obtain customer consent for SMS campaigns, ensuring compliance with legal requirements for privacy and communication.

Handle Bulk Text Messages

It is not feasible to send messages to large audiences at once using a mobile phone. However, users can send text messages to thousands of people via an SMS server. This ensures messages are sent at scale while managing high volumes and effectiveness.

Multimedia Support

Alongside text messages, server-based SMS allows you to send audio, videos, and images. Multimedia texting helps enterprises to run advertisements more effectively and efficiently.

Automation and Integration

Server-based SMS has many advanced features. For instance, its automated SMS helps you to send instant reminders to your team members or clients about upcoming updates (appointments, meetings, and events).

Moreover, it easily integrates with customer relationship management (CRM) tools and helps maintain a positive client relationship.

How to Set up Server-Based SMS Messaging for Business?

To set up server-based messaging for your business, select the authentic SMS gateway platform and create an account to use its messaging service.

Step 1: Choose the Right Platform

Select a reliable gateway SMS platform that suits your business needs. Look for essential features like automation, analytics, and integrations. Also, ensure the platform complies with legal requirements and offers cost-effective pricing options.

Step 2: Sign Up and Register Your Number

Create an account, providing your basic information. Then, register your business phone number to send and receive messages.

Step 3: Upload Your Contacts

Now, import all your contact lists to the platform.

Step 4: Create and Schedule Messages

Then, craft your text messages clearly and concisely. Also, schedule them to be sent at optimal times, ensuring they reach the right audience at the time when they’re most likely to engage.

Step 5: Track and Analyze Performance

After sending messages, track key metrics such as response, delivery, and open rates to monitor the performance of SMS campaigns continuously.

Frequently Asked Questions

Does “sent as SMS via server” mean I'm blocked?

No, “sent as SMS via the server” always doesn’t mean you’re blocked. It occurs due to internet connection or phone settings errors. The message is still sent but routed through the carrier’s network rather than the internet connection.

How do you get rid of “Sent as SMS via Server”?

To get rid of ‘sent as SMS via server,’ disable the RCS and just text normally. Also, ensure that you use a stable and strong internet connection for messaging.

How much does sending SMS via server cost?

SMS pricing depends on the gateway providers, destination, and volume. In general, cloud SMS platforms charge $0.01 to $0.05 per message for local or national messages. For international SMS, they typically charge around $0.02 to $0.10 per message.

Is sending SMS via server bad?

No, sending SMS via a server is not bad. It is safe and effective for businesses and developers as long as it is done legally and responsibly. However, spam messaging and failing to comply with regulations can sometimes cause problems.


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