SIP Trunk Providers in India

SIP trunking benefits businesses that need to communicate frequently with their clients and consumers. It provides cost-effective communication solutions compared to traditional landlines as it operates online.

Moreover, SIP trunking allows for easy scalability and flexibility as users can add or remove multiple communication lines without major infrastructure change.

Plus, the SIP trunk supports multiple locations, allowing firms to target more than one place for marketing and advertising.

The top SIP trunking providers in India include Nextiva, Telnyx, Tata Tele Business, FreJun, RingCentral, Jio, Vonage, Avoxi, Ooma, and Airtel.

Nextiva is a top-rated SIP trunk provider that offers service in many countries, including India. It stands out for its customizable pricing, which does not include setup and activation costs. Due to its multiple features and flexible plans, Nextiva’s solution suits businesses of all sizes.

Standout Features:

• Auto Attendant: Direct calls to the appropriate teams or persons for clutter-free communications.
• Call Analytics: Collect and analyze call data during conversations and provide insights into each call performance.
• Do Not Disturb Mode: Rejects incoming calls during busy times to ensure you are not disturbed when you need full attention.
   

Telnyx is an innovative SIP trunking solution designed for enterprises that require flexible and customizable communication options. It also provides local numbers in 140+ countries, enabling connections with individuals worldwide over voice, text, and video.

Standout Features:

• Language detection: Automatically detect the language used in conversation.
• API Integration: Easily integrate with third-party apps or services to increase communication automation.
• Data Encryption: All the data are encrypted to ensure security and privacy.

TATA Tele Business enables companies’ digital transformation globally. Originally incorporated as Videsh Sanchar Nigam Limited, it operates in over 190 countries and has a rich history of facilitating telecommunications and internet services in India and other countries.

Standout Features:
 

• Auto Dialer: Automatically dial many leads and connect members to callers instantly when they are available.
• Number Masking: Use different phone numbers to make calls for privacy concerns.
• Virtual Firewall: Inspect and control network traffic in a cloud-based environment.

FreJun is another comprehensive communication solution that provides different VoIP features. The platform is user-friendly with great analytics on reports which makes calls more productive and effective.

Standout Features:

• Click to Call: Enable single click to call to reduce manual dialing.
• Call Transcript: Converts audio conversations into text format for detailed insights.
• Voice Broadcast: Send telephone messages to thousands of receptionists at once.

Trusted by 400K+ organizations worldwide, RingCentral is a global leader in AI-powered trusted business communications. Founded in 1999, it has 22 offices in 17 different countries. With robust features set and high reliability, it stands out as a strong choice for enterprises looking to enhance their communication capabilities.

Standout Features:

• Visual Voicemail: Covert voicemail in a text format for easy review.
• Hot Desking: Share a single IP phone with multiple members for easy login and exit.
• Multiway Conference Call: Connect two or more participants in a single call to make collaboration more efficient.

Jio is a subdivision of Reliance Jio Infocomm that provides VoIP solutions to companies of all sizes. Its highly scalable and future-ready network infrastructure ensures maximum uptime. Also, its fast, secure, and scalable data connectivity caters to diverse business requirements.

Standout Features:

• Voice Assistant: performs tasks through the voice commands to control devices hand-free.
• HD Voice: Ensure crystal-clear voice quality and reduce drop calls.
• Multi-Language Support: Support multiple Indian languages for broader accessibility.

Headquartered in New Jersey and with offices in the United States, Europe, and Asia, Vonage offers flexible and cost-effective solutions for every business size. It stands out as a versatile SIP trunk provider that helps firms modernize their communication infrastructure without significant hardware changes.

Standout Features:
 

• Automatic Speech Recognition: Automatic convert spoken words into text to analyze every speech easily.
• Virtual Receptionist: Answers incoming calls and routes them to the appropriate members or departments without a live operator.
• Call Forwarding: Forward incoming calls to alternative numbers or persons.

Avoxi is a comprehensive system trusted by more than 5K global brands. Avoxi has 80+ one-tier carrier partners and an average MOS score of 4.2. Plus, it ensures high security and privacy with 99.995% uptime reliability.

Standout Features:
 

• Global Reach: Enables international communication, helping businesses to establish a strong presence.
• Call Groups: Send calls to all users simultaneously or one at a time in a specific order.
• Voicemail: Leave voice messages if the recipient is unavailable to ensure important details are still exchanged.

Ooma is a business phone service that offers various features for organizational and personal use. It is dedicated to empowering customers to connect effectively. Additionally, Ooma supports IP-enables and analog PBX systems, allowing enterprises to integrate their existing infrastructure effortlessly.

Standout Features:
 

• CRM Integration: Connect customer relationship management system with third-party applications for automatic data sync.
• Call Blocking: Ensures focus on genuine interactions by blocking unnecessary and spam calls.
• Advanced Call Logs: Track key call metrics like duration, voice quality, and user involvement to evaluate performance.

Airtel is an effective SIP trunk provider in India, ensuring the smooth reception of voice and messages. Also known as Bharti Airtel, it is ranked among the top five Telecom Operator companies worldwide by mobile subscriptions.

Standout Features:
 

• Direct Inward Dialing (DID): Allow multiple phone extensions with one PRI line for easy call forwarding and handling.
• HD Voice: Use high-definition technology and provide crystal clear call quality, while reducing noise.
• Flexible Billing: Offer different billing options, making it affordable for all sized businesses.
   

Several SIP trunk providers are available for updating your phone system. When choosing one, always keep these considerations in mind.
 

• Pricing Structure: Explore the subscription plans and setup costs, which may vary depending on the service providers. Also, check the additional charges and hidden costs.

   

• Voice Quality: Ensure that your service provider can deliver superior call quality. Always look for the one that uses tier-1 carriers to avoid call drops and disruption.

   

• Service Reliability: Opt for a provider that guarantees maximum uptime (ideally 99.999%) and 24/7 customer support.

   

• Security and Privacy: Go for a service provider that implements top-tier security measures, such as encryption and multiple authentication, to safeguard sensitive information and voice data.

   

• VoIP Features: The number of available features can vary significantly between providers. Choose the one that offers enough features to fit your requirements.

   

• Geographic Coverage: If your firm operates internationally, consider a provider that offers global reach coverage and local numbers in different countries.

   

• User Reviews and Reputations: Check user reviews and testimonials to analyze customer satisfaction.
   

Choosing the right SIP trunk provider in India is crucial for effective business communication. With the various options, it’s essential to analyze providers based on features, pricing, reliability, and user reviews. This will help you easily find a solution that improves communication effectively and also supports the overall organization's growth.

There are more than 10 competitors in India, such as Jio, Airtel, and TATA Telecommunications, that provide SIP trunk services. They offer distinct features and pricing structures. Choose the ideal one that fits your requirements and budget.

Companies such as Nextiva, Airtel, Jio, and AVOXI are the top SIP providers in India. While Nextiva and AVOXI stand out for their extensive features and reliability, Airtel and Jio excel in operational infrastructure and customer support.