How to Fix FaceTime Keeps Hanging Up on iPhone?

In most cases, FaceTime hangs up due to software bugs or connection issues. However, hardware limitations, such as limited memory or processing power on older devices, can also contribute to the problem.

FaceTime is an app that works over the Internet and is heavily dependent on it. Video calls, by nature, demand high data usage, so even if your internet connection speed dips briefly, your audio and video calls may freeze, and the app may hang up. This problem usually occurs when you’re far from your Wi-Fi router, have network congestion, or move between Wi-Fi and cellular networks.

Your device performance is another reason why FaceTime may hang up. If you use FaceTime on older iPhones, iPads, Macs, or full-memory devices, it may have slow performance. Also, if your device has limited Random Access Memory (RAM) availability and has multiple applications running in the background, your device hangs up, leading to FaceTime hanging up, too.

Bugs in your operating system (OS) can also cause FaceTime to lag. Apple continuously updates its OS to fix bugs, improve performance, and patch security. But if you use an older OS version, there can be unfixed bugs. Hence, it can cause FaceTime to malfunction or hang up due to interference in handling data, connectivity, and system resources.

When your device’s battery runs out, or you turn on power-saving modes, the device limits background processes and lowers performance to extend battery life. While this may be a great way to extend the battery life, it can interfere with the smooth performance of FaceTime.

For instance, your data or wifi connection may throttle, background apps may close, or your device may prioritize apps that consume less power, resulting in a poor connection and dropped calls.

One main reason FaceTime hangs up is changes to your settings. The app may not function if you change incorrect settings within the app or system preferences, such as toggling network preferences. For instance, if you restrict the app to using Wi-Fi only, but you’re currently on cellular data, it may hang up as soon as you lose Wi-Fi.

Freeing up device memory and restarting, updating the OS to the latest version, disabling power savings mode, and resetting the settings are standard solutions to fix FaceTime hanging up.

The first step in your solution is to check if your internet connection is stable. If you’re using Wi-Fi, try moving closer to the router and disconnecting other devices from the same connection. If you're using cellular data, ensure you have a strong signal.

Tips on improving internet stability:
 

• Restart your wifi router to refresh your network connection.
• Limit other devices or apps from using the same internet while on a FaceTime call.
• Upgrade your internet plan if you frequently experience slow speeds.

If your device struggles to handle the demands of a FaceTime call, close any unnecessary background apps and restart your device. Restarting can clear out temporary files, free up RAM, and allow FaceTime to function without interruptions.

Make sure your device operates on the latest version of iOS or macOS. Updating to the newest software version ensures you get the most recent bug fixed and performance improvements, which can help prevent FaceTime from hanging up during calls.

How to update your Apple device?
 

• On iPhones or iPads: Go to Settings > General > Software Update.
• On Mac: Go to Apple Menu > System Preferences > Software Update.

If your battery is low, disable Low Power Mode to prevent performance restrictions on FaceTime. Go to Settings > Battery and toggle off Low Power Mode to deactivate it. Doing this will ensure your device’s performance doesn’t throttle during important FaceTime calls.

If the problem persists, try resetting FaceTime settings. Go to Settings > FaceTime, turn off FaceTime, restart your device, and then turn it back on. Doing so can resolve any misconfigurations or bugs affecting the app.

FaceTime hanging up can be a frustrating experience, but it’s a fixable problem. Whether the issue starts due to poor internet connection, outdated software, or overloaded servers, understanding the root causes allows you to troubleshoot the problem effectively.

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FaceTime on your iPhone can hang up due to a sluggish internet connection, an older device, outdated software, a low battery, or an issue in its settings.

FaceTime hangs up after 2 hours because it uses a lot of memory and heats your device. Restarting your device can help overcome this, as it clears temporary memory and refreshes the system.

FaceTime doesn’t have a time limit. You can use it to call as long as you want, but take a break during calls, as continuous prolonged usage can hang up the app.

FaceTime can hang up if your battery is too low or when power-saving mode is activated, as it restricts background processes to save energy.

Restarting your device can help clear memory and refresh the system, which may resolve performance issues causing FaceTime to hang up.

To prevent FaceTime issues, ensure your device is updated regularly, use a stable internet connection, close unnecessary apps, and monitor Apple’s server status during high usage.