Calilio Vs. Ooma: Comparing Price
Differentiating the prices between the two, there are differences in the basic and business plans. Along with pricing differences, there is a clear difference between the two in terms of the features in the distinct pricing.
Essential Plan ($19.95 monthly per user)
Professional Plan ($24.95 monthly per user)
Professional Plus ($29.95 monthly per user)
Ooma Pricing
The Ooma pricing section is divided into three plans. The Essential plan offers a basic VoIP phone system, while Pro Plus plans provide an advanced level of service.
Calilio Pricing
Calilio's pricing table is notable for its full-of-feature business phone system plan, which has three plans.
Basic Plan ($12 monthly per user)
Business Plan ($28 monthly per user)
Enterprise plan (Custom)
Where Ooma Falls Behind Calilio?
Regarding some significant areas, Ooma needs to catch up to Calilio. It also requires a few necessary features as a VoIP provider, due to which businesses search Ooma alternatives
Higher Basic Cost
OomaA's basic residential plan starts at $19.99 monthly, while Calilio's basic plan is only $12 monthly. This makes Ooma's starting price over 50% more expensive than Calilio for basic VoIP service.
No Free Phone Number Porting
Ooma charges a fee of $39.99 to port your existing phone number over to their benefit. Calilio offers free phone number porting to make switching providers easy. Also, many other Ooma alternatives charge less cost or a free-of-cost number porting service.
Poorer Call Quality
Many users reveal that Ooma has a lower overall call quality due to higher jitter, latency, and audio problems. When seeking Ooma alternatives, it's notable that Calilio addresses these issues.
Not Reliable
Ooma's reliability and uptime could be more substantial. There are many general issues with the Ooma VoIP phone system's reliability, including redundancy issues. However, Calilio's VoIP phone system network boasts built-in redundancy to maximize uptime
Why is Calilio better?
Compared to Ooma, Calilio is a better choice for a business phone system in several aspects. With lower costs, more features, greater flexibility, and superior call quality, Calilio simply outperforms Ooma in delivering a modern, cloud-based phone service
Improved Customer Support
Calilio offers live customer service by phone, email, and chat. There are fewer support choices for Ooma.
Expandability
Calilio's VoIP phone system can be readily scaled up or down. Ooma needs to be able to adjust to shifting requirements. Exploring alternatives to Ooma, solutions like Calilio provide scalable features.
Call Clarity
Calilio uses cutting-edge technology as a VoIP service provider to provide evident call quality. The consistency of Ooma call quality could be improved.
Adaptability
Calilio offers extensive levels of customization, including branding elements, IVR menus, music holding, and vanity numbers. Ooma offers few custom options compared to Calilio
Mobile App
Calilio's mobile app receives consistently excellent reviews. Users praise its intuitive and reliable interface, smooth call handling, comprehensive features, and polished design.
Security
Calilio implements end-to-end call encryption for enhanced security. Encryption protects calls, meetings, and data from unauthorized access and surveillance.
Integrations
With integrated business apps, Calilio unifies communication channels. Moreover, it allows seamless integration with CRMs for proper business communication.
VoIP features comparison of Calilio vs. Ooma
Features in Calilio and Ooma lead the business phone system providing the ultimate VoIP solution. But we've detailed some of the most important comparison variables to assist you in choosing which of the two is superior.
Calling Feature
Comparing and contrasting the general Calling features of Ooma and Calilio to determine a better alternative.
Feature | Calilio | Ooma |
Calling and SMS | ||
Conference Calls | ||
Call Transfer | ||
Call Recording | ||
Call Box | ||
New Leads Alert | ||
Call Whispering | ||
Queue Call Back |
Common Features
Using the VoIP service providers Calilio and Ooma, users of these VoIP business phone systems can communicate with clients in real-time by sending and receiving voice calls and SMS messages.
Employing a VoIP phone system, several participants can join productive group call meetings with conference calling features offered by both VoIP platforms.
With this VoIP provider, users can transfer calls to route clients to the right person, whether an external number or another inside extension.
Call Recording on these VoIP service providers allows businesses to save calls for quality assurance or training.
Distinct Features
The ability to automatically answer and redirect incoming calls instead of a receptionist is a unique feature of the VoIP phone system from Calilio. Moreover, a unified feature enhances Calilio's callbox functionality.
Sales teams can promptly reach out to potential customers ahead of rivals thanks to Calilio's business VoIP platform's real-time new lead alerts.
During client calls, agents can covertly coordinate information using Calilio's call whisper VoIP feature.
Instead of waiting on hold for an agent, Calilio's call queue callback function allows users of their VoIP business phone system to save time.
Customer Experience
Fostering enduring business-customer relationships requires crucial customer engagement tools. These include an Auto Reply Strategy, Tags in CallBox, Dialer, Voicemail to Email, Call Analytics, Web App, Mobile App, and Auto Message.
Feature | Calilio | Ooma |
Voicemail | ||
Voicemail To Email | ||
Call Analytics | ||
Web App and Mobile App | ||
Auto Reply Strategy | ||
Tags in CallBox | ||
Tags In Dialer |
Common Features
Voicemail capabilities on Calilio and Ooma's VoIP service providers allow users to record customized greetings and leave messages for missed calls using these commercial phone systems.
Both Calilio and Ooma provide robust call analytics, allowing companies to use their VoIP phone system to generate data on call volume, wait times, abandoned calls, and other metrics.
Calilio and Ooma offer web and mobile apps to handle contacts, voicemails, corporate phone system functions, and more from a desktop or smartphone.
Distinct Features
For VoIP phone systems, Calilio's unique auto-reply feature allows for personalized text or audio answers to incoming calls. With its distinct auto-reply strategy, it proves to be a better Ooma alternative
By adding tags, you can group contacts in the dialer using Calilio's according to segment, campaign, or other criteria. The tags in the dialer feature make Calilio a better choice.
For scheduled reminders, warnings, and notifications, Calilio's commercial VoIP solution has an auto messaging feature. This promotes the upkeep of positive client interactions.
Integrations and Team Collaboration
Assessing the production and security capabilities of Calilio and Vonage to decide which is the better choice for a corporate phone system.
Feature | Calilio | Ooma |
Agent Groups | ||
Global Phone Numbers | ||
Integrations | ||
Daily Member Reports | ||
Member Ratings | ||
Member ROI |
Common Features
With these cloud business phone systems, agent groups may be configured with shared call handling rules, waiting lines, and analytics using the VoIP phone solutions from Calilio and Ooma.
With the help of Calilio and Ooma, you may create local virtual phone numbers across several foreign nations and create a worldwide presence.
Calilio and Ooma facilitate the integration of VoIP platforms with well-known corporate applications such as helpdesk, marketing, CRM, and more by use of open APIs.
Distinct Features
Calilio provides daily member reports, including transcripts and other analytics. One feature that sets Calilio apart from many other VoIP service providers is the Daily Member Reports tool.
Customers can rate agents on Calilio's VoIP platform with a 1 to 5-star rating after a call, allowing them to monitor their level of satisfaction over time.
The business VoIP solution from the Member ROI feature of Calilio determines the return on investment for each agent by using sales income.
Advanced Features
VoIP's advanced features, such as sentiment analysis, traffic by country, and most-used words, provide insights, and traffic by government enhances global communication analytics.
Feature | Calilio | Ooma |
Auto Greetings | ||
Reminders | ||
Sentiment Analysis | ||
Most Used Words | ||
Traffic By Country | ||
Bulk SMS Campaigns |
Common Features
Callers can be routed to personalized auto greetings on both VoIP platforms. Auto Greetings makes it easier to draw in potential company leads.
The business VoIP systems from Calilio and Ooma allow users to plan phone reminders for appointments and important events.
Calilio and Ooma have a call sentiment analysis feature that can identify whether a call is positive or negative, enabling agents to modify their communication methods.
Distinct Features
To understand communication patterns, Calilio's voice analysis features monitor the most frequently used positive and negative terms on calls.
With Calilio's VoIP phone system, call traffic data may be analyzed by nation to provide insight into worldwide involvement.
One of Calilio's unique features is the Bulk SMS Campaign. VoIP Bulk SMS campaigns enable companies to deliver many text messages to a targeted audience simultaneously.
Calilio vs. Ooma: Which one is better?
Calilio is a better Ooma alternative if you're looking for a dependable business phone system among the two. Its superior customer experience, advanced features, and better integration and collaboration make it stand out. There is undoubtedly intense competition between the two VoIP service providers regarding features and offerings, but Calilio emerges as the superior option.