Number Sharing | Use the Same Number on Multiple Devices
Calilio allows you to share the same business phone number with multiple team members. A better alternative to shared line appearance, it doesn’t require any physical system for shared phone numbers. Your team can efficiently manage calls on our VoIP app, ensuring no calls are unanswered.
- Multiple users can handle calls from the same number.
- Maintain a unified presence for your customers.
- Any available agent answers the call for improved response time.
- Easily assign and reassign numbers to team members.
Share the Phone Number with As Many Users as You Want
Shared phone lines allow you to share your business phone number with as many users as needed - there is no limit. Calilio is a scalable business communication solution that adapts to your team’s needs, keeping everyone connected.
Never Miss a Business Call
Phone number sharing ensures every business call is answered. When multiple team members can manage the same number, another can pick up the call if one person is unavailable.
Connect with Customers Remotely
Stay connected with customers, even when working remotely. Use the same business number across various locations, no matter where your team members are.
Manage Calls to Shared Phone Numbers from Any Device
Your team can manage calls from any device, whether it’s a smartphone, tablet, or desktop. It ensures your agents can respond to customer inquiries efficiently, regardless of the device used.
Distributing High Volume Calls Among Agents
Shared phone numbers on Calilio allow you to distribute high volumes of incoming calls among your agents efficiently. They can handle quickly and effectively, improving customer satisfaction and reducing wait times.
Simultaneous Rin
All assigned devices ring simultaneously, and the first available agent can answer the call.
Cyclical Ring*
Calls are distributed in a fixed order, ensuring each agent has an equal opportunity to respond.
Round Robin Routing*
Calls are evenly distributed among agents, rotating through the list to balance the workload.
Improved Team Collaboration
When multiple agents handle the same business number, it enhances teamwork with better coordination.
Simplified Call Management
Managing calls is easy with a shared phone number. Agents can pick up calls from any device, reducing the complexity of handling calls.
Increased Flexibility for Teams
With the ability to share numbers across devices, Calilio allows your team to work from anywhere. Our cloud phone system supports remote work and keeps your team connected at all times.