Integration

VoIP Call Recording to Analyze Customer Interactions

Q: Can VoIP calls be monitored?

VoIP calls can be monitored. Calilio provides tools for real-time call monitoring, enabling supervisors to listen in on live calls for quality assurance and training purposes.

Q: How long are VoIP call recordings stored?

The storage duration for VoIP call recordings depends on your service plan and settings. Calilio provides flexible storage options to meet your business needs.

Q: Are VoIP call recordings secure?

Calilio uses encryption and secure storage methods to ensure your call recordings are secure and protected from unauthorized access and breaches.

Capture and review all your business calls effortlessly. Enhance training, ensure compliance, and gain valuable insights with VoIP call recording on Calilio.

Automatically record all incoming and outgoing calls.

Securely store recordings in the cloud for easy access.

Playback recordings with adjustable speed controls.

Transcribe call recordings for detailed analysis and reference.

A women talking over a headphone and a mobile consisting of call recording numbers

Telephony Partner of 1000+ Businesses Worldwide

Playback and Control Your Call Recordings

Easily playback your call recordings directly from your callbox. You can also adjust the playback speed to review calls more efficiently.

A man over a headphone calling using voip call recording and storage function

Analyze Calls for Better Insights

Gain valuable insights from your VoIP call recordings to make informed decisions and improve your business operations.

Identify common customer issues and concerns.
Track the effectiveness of sales pitches and techniques.

A mobile phone consisting of voip call recording numbers and showing how the calling works

Integrating Call Recordings with AI for Call Reports

Our VoIP call recordings are integrated with AI to quickly analyze customer interactions for improved business communications. Get your tedious tasks automated with AI-powered call reports.

Call Transcription

Automatically transcribe recorded calls for detailed analysis.

Call Summary

AI-generated call summaries to quickly review customer interactions.

Overall Sentiment

Use sentiment analysis to understand customer emotions.

Enhance Training and Performance

Use call recordings to train new employees and improve existing staff performance. Regular call reviews lead to better service and higher productivity.

Monitor agent performance and identify training needs.
Reinforce best practices and successful techniques.
Foster continuous improvement through ongoing feedback.

Ensure Compliance with Industry Standards

Maintain compliance with industry regulations by recording all calls. VoIP call recording helps you meet legal requirements effortlessly.

Archive calls for legal and regulatory audits.
Document customer consent and disclosures.
Protect your business with verifiable call records.
Ensure transparency and accountability.

ensure compliance with industry standards

Calilio Made VoIP Call Recordings Easy

Calilio simplifies VoIP call recordings with AI integration and user-friendly features. Record, store, and analyze calls effortlessly.

Explore More Features

Call Transcription

Convert recorded calls into text for easy analysis and reference. Capture every detail of the conversation.

Call Monitoring

Monitor calls live to ensure quality and compliance. Immediate insights into ongoing interactions.

AI-powered Call Reports

Generate detailed reports with transcriptions, sentiment analysis, and summaries using AI.

Call Sentiment Analysis

Analyze the sentiment of recorded calls to understand customer emotions and improve service quality.

Call Tags/Call Notes

Add tags and notes to recorded calls to categorize and highlight important information for future reference.

Call Analytics

Analyze call data to identify trends, measure performance, and gain actionable insights from your recorded calls.

Q&A

Frequently asked questions

Can you record calls on VoIP?

You can record calls on VoIP. Calilio offers a VoIP call recording feature that automatically records your calls, allowing you to review and analyze them later.