Many modern hotels use VoIP (Voice over Internet Protocol) as their primary phone system. VoIP technology offers advanced features and flexibility, enhancing guest communication while reducing operational costs.

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Hotel phone system

Unified Communication Solution for Hotels

Q: Why are Hotel PBX Systems so important?

A hotel PBX (Private Branch Exchange) phone system is crucial for effectively managing internal and external communications. It centralizes call processes, allowing for efficient routing, call transfers, and conference calls, which are essential in large hotel operations.

Q: What is the use of the hotel phone system?

Hotel phone systems are used for handling all communication needs within the hotel. They connect guests to services like room service, front desk, and concierge and facilitate internal staff communication. These systems are vital for providing a seamless service experience to guests.

Q: How much does it cost to use a hotel phone system?

The cost of using a hotel phone system varies depending on the system's complexity and features. Traditional systems may have higher installation and maintenance costs, while modern VoIP systems like Calilio are more cost-effective.

Q: How to Use Hotel PBX Systems?

Using a hotel PBX phone system involves managing incoming and outgoing calls, routing calls to appropriate extensions, and providing services like voicemail and call holding. Integrating the PBX system with other hotel management software can optimise hotel operations.

Enable instant communication between guests, concierges, and patrons. Improve guests experience with faster response.

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Advantages of Using VoIP Hotel Phone System

VoIP for hotels elevates operations with superior call quality and advanced features. It ensures a smoother and more efficient communication flow.

Improves Guest Satisfaction

Enhanced clarity and reliability in guest communications are hallmarks of hotel telephone systems. They ensure every interaction is professional, significantly boosting guest satisfaction.

Cost Effective

Reduces System Maintenance

Boost Communication Efficiency

Scalability

Effective Front-desk Service

Switch to a Better Hotel Phone System With Your Existing Number

Experience a quick and simple switch to Calilio’s Hotel Phone System, designed to enhance your hospitality communication with minimal effort and maximum efficiency.

Boost Customer Satisfaction With Core Attributes Tailored To Support Hotels Priorities

Enhance guest experiences with features like customizable auto-attendants, voicemail-to-email, and multi-device accessibility. With Calilio, staffs can efficiently manage calls, streamline operations, and focus on delivering 5-star service.

Flexible Call Forwarding

Increase hotel bookings with a flexible call forwarding feature that sends calls to mobile phone numbers, external telephone numbers, or landline numbers when your front desk staffs are occupied. With Calilio, you can manage calls more effectively so that no calls go unanswered.

screenshot of call forward feature in calilio

Built-in Call Analytics

Gather insight on call volume patterns with Calilio’s call analytics and call sentiment analysis. You can optimize your service with data on missed calls, abandoned calls, and average time to pick up the call.

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Staff Mobility and Multi-device Accessibility

Access your hotel phone system from any location to respond to a guest request whether you are at the front desk, in a guest room, or on the go. Use desk phones, mobile devices, or computers to collaborate between staffs using the voice, chat and video features.

Secure Hotel and Guest Data

Communications across Calilio are encrypted to meet GDPR compliance, the toughest privacy and security standards law in the world. With firewalls, MFA and permission-based remote access control, Calilo ensures every conversation is secure.

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Frequently Asked Questions

Do hotels use VoIP?

Why are Hotel PBX Systems so important?

What is the use of the hotel phone system?

How much does it cost to use a hotel phone system?

How to Use Hotel PBX Systems?

Ready for an Upgrade? Calilio's Hospitality Phone System Awaits You.

From personalized guest greetings to efficient call routing, discover how Calilio can transform your communication infrastructure. Schedule a consultation with one of our agents today to get advanced features at an unbeatable price.

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