10 Best AirCall Alternatives in 2024

AirCall is a cloud-based phone system designed to make and receive calls over the Internet instead of using a traditional phone. It offers a user-friendly setup that can be completed in just a few minutes without complicated hardware. The platform offers multiple features, including real-time analytics, call conference solutions, call routing, and a shared call box that helps businesses enhance communication and make informed decisions.

AirCall provides three different prices that cater to various businesses.
 

• Essentials Plan: At $30/user/month, the essential plan is best for small businesses and startups with simple communication needs.
• Professional Plan: At  $50/user/month, it is recommended for mid-size businesses looking to boost productivity.
• Custom Plan: Pricing is available upon the requirement for businesses with specific customization needs.

Although AirCall is a comprehensive communication solution for many businesses. Users often consider alternatives for various reasons, such as cost, customer service, and features. Here are some reasons why businesses consider AirCall alternatives:
 

Aircall's pricing can be an issue, especially for small to medium businesses. The basic plan begins at $30 per user monthly if paid annually, but this increases to $40 for monthly payments. Costs can climb as businesses expand and require advanced features like call monitoring and custom onboarding. Additionally, extra charges for more phone numbers and certain features can significantly raise the total expense.

Aircalls limited customer support, leading to extended wait times and user dissatisfaction. The delays in getting assistance cause increased downtime and unsolved problems, affecting daily business operations. That way, businesses that rely on phone communication often look for better customer service alternatives that provide 24/7 support.

Businesses are experiencing frequent problems with Aircall video conference features, such as poor video quality, audio issues, or disconnection problems. Most companies or individuals prefer platforms that have good voice and video quality, which help the user to get seamless communication. So, this issue can be a drawback for businesses that need to conduct video meetings regularly.

Aircall provides excellent voice communication, but the platform lacks video conferences. Some of the users faced this problem and wanted a more straightforward solution. Businesses that require smooth video conference meetings with international clients often look for better options.

1. Calilio 
2. Nextiva 
3. CloudTalk 
4. Dialpad 
5. Zoom 
6. RingCentral 
7. OpenPhone 
8. Vonage 
9. Mightycall 
10. Grasshopper

Calilio is a modern cloud-based platform that offers a business phone service to enhance business communication.  It has advanced features like a unified callbox, internal message, AI-powered call summary, and call notes and tags that provide a seamless calling experience.  Additionally, Calilio offers a different pricing plan from $12 to suit small to medium businesses.

How Does Calilio Compare to AirCall?

Calilio and Aircall are both cloud-based platforms designed to enhance business communication. Compared to Aircall, Calilio delivers a cost-effective solution with advanced features that allow you to communicate comprehensively. For businesses seeking more affordable options than AirCall, Calilio can be the perfect alternative.

Nextiva is an American-based VoIP service provider offering communication solutions for businesses. The platform allows the user to make and receive calls from anywhere in the world using the internet. This modern way of communication gives businesses more flexibility and scalability as they grow.

How Does Nextiva Compare to AirCall?

Compared to AirCall, Nextiva offers better customer support through different media like phone, live chat, email, and social media. Pricing is also half of AirCall, where you can enjoy more features at lower prices. For businesses looking for an excellent customer support team, Nextiva is an ideal alternative.

CloudTalk is a cloud-based service provider that empowers clear communication on a global scale for entrepreneurs and small businesses. Features like sentiment analysis that understands emotion on every call and talk/ listen ratio that reveals taking patterns help to improve customer communication.
 

How Does CloudTalk Compare to Aircall?

CloudTalk can be the perfect alternative to AirCall because it has better customer support and is more affordable. For small businesses or entrepreneurs looking for cost-effective communication solutions, you can choose CloudTalk. 

Dialpad is a VoIP service platform that can connect teams, build ROI, and support customers for the size of the business. The platform offers features like local and toll-free numbers,  direct lines for all users, and unlimited calling in the USA and Canada (toll-free numbers not included) that can benefit your business.
 

How Does Dialpad Compare to AirCall ?

Dialpad offers unified communication, cost-effective pricing, and better user experiences than Aircall. Along with these, Dialpad also provides advanced AI capabilities features, including keyword tracking, real-time agents, and automated call summaries that help businesses improve customer satisfaction.

Zoom is one of the leading modern communication platforms that allows a user to connect with audio, video, phone, and chat. The platform integrates with its existing software, giving you a seamless experience in any device. One of the best things about Zoom is that you transfer your calls. For instance, if you have a voice call but want to change into a video conference, that will happen without interruption.
 

How Does Zoom Compare to Aircall?

Zoom focuses on communication features, including voice calls, text messages, video conferencing and virtual meetings. Aircall focuses on-call management and voice calls. Regarding the pricing plan, Zoom offers a way to provide a more affordable price than Aircall. With automatic call distribution, call blocking, and desk phone support, Zoom can be an excellent Aircall alternative.

RingCentral is a popular VoIP phone system allowing users to call, send, and receive text through their devices (smartphone, desk phone, PC, and tablets). It offers a user-friendly setup that is easy to navigate, even for a new user. Also, the platform provides advanced AI communication tools that help employees and customers run businesses efficiently.
 

How Does RingCentral Compare to Aircall?

RingCentral offers 24/7 customer support through a different medium, such as live chat and phone support. Meanwhile, Aircall's customer support is considered poorer than RingCentral. With more responsive and comprehensive customer support, affordable pricing, and smooth communication, it can be an effective alternative for businesses looking for a reliable service.

OpenPhone is a powerful business phone system that help your businesses to connect with customers effortlessly. With the affordable price, it provides features like unlimited calling and texting compared to other providers. Also, features like auto-replies, auto-call recording, and scheduled messages help to automate your workflow.
 

How Does OpenPhone Compare to Aircall?

OpenPhone can be a better alternative for small businesses or solo enterprises that don't need complex call center features. The platform is easy to navigate and doesn't require any learning curve for new users. If your team is small and looking for an affordable communication solution, then OpenPhone is just for you.

Vonage is a cloud-based communication provider offering unified communication, allowing businesses to work better. It is known for its unlimited SMS, calls, and user-friendly interfaces with various advanced features. With Vonage, you will get multiple solutions for your business, like a virtual number for establishing local presences in another country and advanced call management. Furthermore, voyages integrate with a CRM system that facilitates on-the-go communication and enhances business productivity.
 

How Does Vonage Compare to Aircall?

Vonage is always considered an excellent alternative to AirCall. Vonage is especially suitable for large businesses due to its advanced features and ability to provide industry-specific solutions. Large enterprises looking for cost-effective solutions, excellent customer support, and high call quality Vonage can be the best alternatives.

MightyCall is a cloud-based calling solution that provides excellent features that help to improve your customer service. Features are customized to meet the specific needs of the businesses, especially for small to medium. The platform allows you to customize your pre-recorded message, greeting, and call flow to help companies connect direct calls to specific departments.
 

How Does MightyCall Compare to AirCall?

MightyCall can be a better alternative to AirCall because it offers more control and customization options for call handling. The advanced features, cost-effective solutions, and excellent customer service make it a perfect choice for small to medium businesses.

Grasshopper is a cloud-based virtual phone system provider that offers a toll-free and local phone number. It provides features like call forwarding, call reporting, custom greeting recording, voicemail, and more. The platform is most popular among small businesses and solo enterprises that want to build a professional image.
 

How Does Grasshopper Compare to Aircall?

Grasshopper is a better alternative to Aircall for several reasons. Firstly, it is easier to set up and use, making it ideal for small businesses. Additionally, Grasshopper is more affordable, offering plans that fit different budgets while still providing high-quality service. Its customer support is also highly rated, ensuring that users can get help when needed. Grasshopper's simplicity, cost-effectiveness, and reliable features make it a great  Aircall alternative.

Selecting the best VoIP provider among the many can be difficult. You must check your requirements, such as features, budget, scalability, and scalability. Here are some of the providers according to specific requirements:
 

For large businesses: Nextiva and Vonage are suitable for large companies that offer robust communication tools.
 

For small businesses: MightyCall and OpenPhone can be ideal for small businesses offering simple set-up with unlimited calls at affordable prices.
 

For team building: 8x8 and Vonage offer advanced features for team management.
 

For AI-powered features: Dialpad and OpenPhone offer modern AI-driven tools.
 

Features: Nextiva and RingCentral offer advanced features like call management, team collaboration tools, video calls, and integrations with other business tools.
 

Budget-friendly: MightyCall and Grasshopper offer an affordable price with no hidden fees.

Selecting the right alternative of AirCall for your business entirely depends upon your business requirements. Each provider offers various features, customer support, and pricing plans. Choose the provider that is suitable for your business and enhances productivity.
 

Consider Calilio for an AirCall alternative that offers a comprehensive communication solution with advanced VoIP features, affordable cost and 24/7 customer support for your business. 

Different alternatives can be better than AirCall, including Calilio, CloudTalk, RingCentral, and OpenPhone. You can choose according to your requirements.

The integration, scalability, global reach, advanced features, and reliability features that offer powerful communication tools for business make AirCall different.

The factors that should be considered when choosing an AirCall alternative include business size, flexibility, features, budget-friendliness, and customer support.