Nextiva Alternatives

Nextiva provides VoIP services, making it easier for businesses to manage their business calls. It offers features like calling, messaging, and video conferences all in one place. Nextiva aims to help companies to communicate better both internally and with customers. Furthermore, the platform's service is designed to work across different devices and locations.

Nextiva's pricing is made to fit any business size. It offers three plans: Essential, Professional, and Enterprise.
 

• Essential Plan ($18.95 monthly per user)

The Essential Plan provides the fundamental tools needed for effective communication and collaboration. The plan is designed to meet the basic needs of small teams or startups. It includes features like voicemail, caller ID, and call forwarding.
 

• Professional Plan  ($22.95 monthly per user)

The Professional Plan expands on the essential plan with additional features. It includes features for better customer interactions and collaboration. CRM integration, conference calling, and advanced analytics in professional plans helps businesses gain insights into their communication patterns.
 

• Enterprise Plan ($32.95 monthly per user)

For large organizations, the Enterprise Plan provides a comprehensive solution. It includes all the features of the professional plans and adds layers of customization. Key features in the enterprise plan include enhanced security measures, priority support, and integration with enterprise-grade software.

Nextiva provides extensive VoIP services. It ensures businesses communicate effectively by providing primary and some advanced features.

Nextiva has the significant advantage of unifying voice, video, and messaging on one platform. Unified communication channels improve team collaboration and enhance customer service. Meanwhile, it also keeps every call and message organized and boosts productivity.

With Nextiva, businesses enjoy unlimited calls in the USA and Canada. Unlimited Calling is excellent for companies with customers spread over several locations. Including unlimited calling as a primary feature also helps businesses reduce communication costs.

The provider also offers a wide range of VoIP hardware. It allows businesses to customize their setup. The availability of VoIP hardware is great for finding the perfect devices for specific needs.

Nextiva is reliable and has minimal downtime. It ensures businesses stay connected without issues. Nextiva's reliability is crucial for uninterrupted operations and dependable service.

Nextiva's communication platform includes a built-in CRM. It aids in tracking customer interactions and making relationship management more effortless. Nextiva's phone system with built-in CRM is a valuable asset for sales and support teams.

Businesses look for other options to Nextiva due to its major limitations in mobile applications, unresponsive customer support, and complex UI. These issues can affect productivity and customer experience, which leads companies to search for more reliable and user-friendly alternatives.

Nextiva's mobile app can be glitchy. The application may not always work as smoothly as users want. Many users complain about the unresponsive mobile application in different scenarios, which might affect the business's daily operation.

Dropped calls can be a big problem with Nextiva. The numerous reviews of Nextiva highlight that businesses face a lot of call disconnection issues. Frequent disconnection of calls affects daily conversation as well as emergency and important calls, impacting business productivity and reliability.

Getting help from Nextiva can take a lot of time. When businesses need fast support, the delayed response can be frustrating. So, businesses seek a service with quicker, more helpful customer support.

Nextiva’s system can sometimes be complicated to figure out. It’s not user-friendly and is difficult for first-time users. The complex user interface can be problematic for daily operations, often slowing down business activities.

1. Calilio
2. RingCentral
3. Dialpad
4. 8x8
5. OpenPhone

Get the Best Platform Based on Your Needs.
 

• For a business phone system that provides a wide range of affordable communication features and services: Consider Calilio for basic to advance call functionalities, including AI-powered call features, a unified call box, and detailed call insights.
• For UCaas platform with wide integration: Select RingCentral for centralized solution and integration with 200+, including CRM, ERP, and HRM software.
• For global connectivity with fewer call disconnection issues: Choose 8x8 for a phone system with dependable collaboration and communication tools, ensuring global connectivity without disconnections or frequent call problems.
• For modern intelligent VoIP features and services: Select Dialpad with a range of AI-drive tools, including AI sales, AI assist, and AI coaching hub for faster call data processing, support, and analytics.
• For a simple and customer-oriented phone service provider: Consider OpenPhone with a simple design user-friendly interface that provides all the necessary call features for daily business operations.

Calilio is a modern business phone system designed to provide top-tier communication solutions for businesses of all sizes.  The various call management features like unified callbox, call recording, filtering, and detailed analytics improve call quality and user experience. With an emphasis on reliability and ease of use, Calilio stands out as a strong contender in the VoIP industry. Moreover, the service of Calilio meets the needs of small businesses and enterprises, making it a strong contender for a complete VoIP solution.

Major Features

• 24/7 Support Availability

  Calilio ensures customers can access support anytime with around-the-clock assistance. 24/7 support makes it reliable for businesses operating in different time zones to resolve issues swiftly.

• HD-Quality Audio with No Disconnection Issue

  Calilio offers HD-quality audio in calls without the frustration of dropped calls. The high-quality audio standard maintains professionalism in all business interactions.

• User-Friendly Interfaces 

  The interfaces of Calilio are designed with simplicity in mind, making it easy for anyone to navigate. The user-friendly approach reduces training time and enhances efficiency.

• Web and Mobile App

  Calilio's web and mobile apps provide flexibility. It allows users to stay connected from anywhere. This adaptability ensures businesses can communicate effectively, regardless of location.

RingCentral is a robust cloud-based communication platform with advanced call messaging functionalities and modern VoIP tools. It's known for its ability to integrate calls, messages, and video meetings for comprehensive VoIP solutions. With RingCentral, companies can easily manage their communications, improving teamwork and customer service.
 

Major Features
 

• Omnichannel Communication
  RingCentral allows businesses to interact with customers through various channels, all from a single platform. The unified approach streamlines communication.
• Skills-Based Routing
  Skill-based routing directs calls to the most qualified team member. It improves efficiency and customer satisfaction.
• IVR
  Interactive Voice Response (IVR) guides callers through menu options. It makes it easier to connect them with the correct department or information.

Dialpad promotes business communications by integrating artificial intelligence into communication patterns. Its innovative use of AI enhances customer service and internal efficiency. Designed for an extensive range of businesses, Dialpad is an ideal choice for forward-thinking companies.
 

Major Features
  

• Contact Center AI
  Dialpad's AI analyzes conversations in real time. It provides insights and suggestions to improve customer interactions for a better service experience.
• Internet Fax 
  With Dialpad, sending and receiving faxes online is effortless. It eliminates the need for traditional fax machines and simplifies document sharing.
• Contact Syncing with G-Suite
  Dialpad integrates with G-Suite, enabling automatic contact syncing across platforms. Contact Syncing ensures that your contact list is always up-to-date and easily accessible.

8×8 is a leading VoIP service provider specializing in cloud telephony. The communication platform 8x8 integrates essential tools such as voice, video, chat, and contact center solutions, providing a robust and comprehensive solution for companies. By leveraging cloud technology, 8×8 facilitates a connected and collaborative work environment without geographical constraints. It's optimal for businesses seeking a reliable and scalable cloud phone system.
 

Major Features
 

• Audio and Video Conferencing
  8×8's conferencing features allow for high-quality audio and video meetings. It supports collaboration across different locations so that teams stay connected and productive.
• Call Forwarding
  With 8×8, incoming calls can easily be redirected to any number or device. Call forwarding ensures critical communications are never missed.
• Virtual Receptionist
  8×8's automated answering service professionally manages incoming calls. The virtual receptionist directs them efficiently to the right department or individual.

Openphone is a well-known VoIP service provider. It focuses on simplifying business communication with its advanced cloud phone system. Openphone distinguishes itself with user-centric design and accessible service. Its platform supports modern work dynamics, facilitating effective communication without the complexity.
 

Major Features
 

• Slack VoIP Integration
  Openphone integrates directly with Slack. It allows users to make and receive calls within the Slack interface.
• Simultaneous Ring
  The simultaneous Ring feature enables incoming calls to ring on multiple devices simultaneously. The advanced ringing feature of Dialpad ensures that no call goes unanswered.

• AI Text Messages 

  Openphone uses AI to craft and send text message responses automatically. It helps manage high volumes of inquiries and provide prompt replies.

Selecting the right VoIP service is key to improving how your business communicates. Many providers offer a range of unique features and services, each designed to meet different business needs.

With numerous Nextiva alternatives, such as Calilio, Zoom, and RingCentral, each offering its advantages, choosing the suitable one is vital. Among several options, Calilio stands out with better pricing, more relevant features, and an intuitive user experience, making it an excellent choice for a business phone system.

To switch from Nextiva to another service, you'll need to port your current number. The process involves transferring your number to the new provider. With efficient number porting, Calilio ensures a smooth transition without losing your business contacts.

Several Nextiva competitors offer unique benefits, including RingCentral, Zoom, and Vonage. However, Calilio is often considered the best for its user-friendly interface, comprehensive features, and excellent customer support, making it a top choice for businesses.

Nextiva offers a 7-day free trial for its services. The trial allows businesses to test Nextiva's features and see how they fit their communication needs.

Nextiva serves many businesses, from small startups to large enterprises. Major companies across various industries utilize Nextiva for its reliable service and comprehensive communication solutions. However, there are some customization problems for larger enterprises.