5 Best Canadian Toll-Free Number Providers
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Selecting the right Canadian toll-free number provider can benefit your business, as it allows your customers to call you for free, boosts your credibility, and makes it easier for them to reach you, leading to higher customer satisfaction.
But with so many providers out there, it must be challenging to choose one, right?
We compiled a list of Canada's top 5 best toll-free number providers to save you time and effort. These providers have an excellent reputation for being dependable, affordable, and offering many helpful features. Whether you are a small startup or a growing business, we are confident you will find the perfect solution on our list.
What is a Canadian Toll-Free Number?
A Canada toll-free number is a unique phone number that allows a caller within Canada to call without being charged. Businesses use toll-free numbers to allow their customers within Canada to reach them without incurring fees, enhance customer service, and encourage communication.
These toll-free numbers start with prefixes or dial codes such as 1-800, 1-833, 1-844, 1-855, 1-866, 1-877, and 1-888, each representing a toll-free service but varying slightly in their adoption and usage:
- 1-800: It is the original and most recognized toll-free number prefix, widely used across North America.
- 1-833: Introduced as a newer addition to ensure more businesses can access toll-free services.
- 1-844: One of the more recent prefixes added to expand the available toll-free options as demand increases.
- 1-855: Also, a newer prefix was introduced to handle the growing need for toll-free numbers among businesses.
- 1-866: Added to expand the availability of toll-free numbers further, functioning similarly to the other prefixes.
- 1-877: It serves as an alternative to the 1-800 and 1-888 numbers, providing the same toll-free service.
- 1-888: Introduced alongside the other prefixes to meet the continuous demand for toll-free numbers, offering similar benefits as the 1-800 prefix.
Top 5 Canadian Toll-Free Number Provider
- Calilio
- OpenPhone
- Avoxi
- MightyCall
- CloudTalk
Exploring Some of the Best Canadian Toll-Free Number Providers
Calilio
Calilio, a Voice-over-Internet Protocol (VoIP) service provider, delivers a unified communication platform that streamlines call management for businesses of all sizes. They offer various services, including automatic call distribution, call routing, international numbers, and call analytics, all designed to enhance business communication.
Setting up with Calilio is straightforward, involving simple steps such as subscribing to a plan, obtaining phone numbers, and customizing settings.
Calilio provides various plans tailored to meet the diverse needs of businesses. For small businesses, there's a basic plan priced at $12 per user per month. Growing companies can opt for the business plan at $28 per monthly user. Additionally, Calilio offers custom plans for large enterprises with more complex communication needs. Each plan comes with a local number (free for the USA and Canada after subscription), and you can also get toll-free numbers at an affordable rate.
Pros of Calilio
- Offers one free local number for the USA and Canada.
- Provides a smooth user experience with its robust desktop version and mobile app.
- Easy to set up and manage.
- Offers a variety of advanced features like call transfer, phone trees (IVR), AI call summary, CRM integration, and call screening.
Cons of Calilio
- Advanced call management features may complicate setup for smaller teams.
- Frequent updates and new features required continuous staff training.
- Call quality depends on your internet connectivity.
OpenPhone
OpenPhone is a VoIP phone system designed for businesses to offer seamless communication. It is an all-in-one solution that streamlines communication by combining business calls, texts, and contacts within a user-friendly app accessible across multiple devices.
OpenPhone's price starts from the basic plan of $15 and moves to the enterprise plan, which can be customized. It includes features like call recording, Contact profile and notes, and Unlimited SMS and phone calls for the US and Canada.
Pros of OpenPhone
- Offers CRM integration that allows users to manage information and promote customer interaction.
- It includes robust texting features with AI and automation to help with call management and streamline communication workflow.
- Easy to use and set up
Cons of OpenPhone
- Due to its limited calling features, it might not cater to businesses needing a comprehensive suite of calling functionalities.
- Potential call identification issues
- Inconsistent customer support experiences
Avoxi
Avoxi is a company that offers cloud-based communication solutions for businesses. Its services include virtual phone numbers, call center software, and VoIP.
Avoxi offers a cost-effective telephony solution that allows businesses to connect with customers in over 150 countries. The 24/7 customer support, easy-to-use features, and flexible pricing plan help keep your business connected through cloud communication.
Pros of Avoxi
- Provides a user-friendly interface that gives smooth experiences for businesses of all backgrounds.
- Offers a wide selection of virtual phone numbers across over 160 countries.
- Excellent call quality.
Cons of Avoxi
- Not all advanced features can be available in the basic plan.
- Limited storage for call recording.
- The initial setup of multi-level IVR can be complex.
MightyCall
Mighty Call is a cloud-based system designed for small and big businesses. It is one of the trusted companies by hundreds of customers and is known for providing high-quality customer services.
Mighty Call function manages calls, voicemails, and customer messages. With MightyCall, you can set up a business phone number, forward classes to your mobile phone, and maintain customer interaction. It makes it easier for businesses to stay connected with their customers, even on the go.
Pros of MightyCall
- Cloud-based virtual application for portability and convenience.
- Robust call routing and management features.
- Helpful features like auto-call recording and configurable menus.
Cons of MightyCall
- Compared to others, its pricing plan is expensive.
- It is challenging to record custom automated messages.
CloudTalk
Cloudtalk is based on a VoIP business communication system that uses the Internet to make phone calls. It provides virtual numbers in over 160 countries so businesses can easily connect with customers worldwide.
CloudTalk is known for its highly-rated customer satisfaction, making it an excellent choice for improving communication. Businesses like virtual call centers can use CloudTalk to manage their inbound and outbound calls.
Pros of CloudTalk
- Excellent customer support team that provides fast response and professional assistance whenever users face issues.
- Cost-effective even to small businesses
- Setup is an easy and user-friendly interface
Cons of CloudTalk
- Missing features and limited integration
- Unstable performances on iOS.
Key Considerations for Selecting the Ideal Canadian 800 Number Provider for Your Business
While selecting the ideal 800 number, you need to consider certain factors, such as Cost, features, type of number, and service. Reliable customer support and a strong reputation for service reliability are also essential. Choose a provider that can help scale your business and ensure your communication needs are met as your company grows.
For a trusted and reliable 800 number service, consider Calilio. Callio provides virtual Canadian numbers, including a toll-free number that helps your business improve customer connections and enhance communication.
Frequently Asked Questions
Are 1-800 Numbers Free to Call in Canada?
1-800 numbers are free to call in Canada. The business that owns the 1-800 number Canada is responsible for paying for incoming calls.
What is Canada’s most common toll-free number?
The most common toll-free number in Canada is 800, which has been operating for 30 years. Other popular toll-free numbers include 1-833, 1-844, 1-855, 1-866, 1-877 and 1-888.
Can I receive international calls on the Canadian 800 number?
Yes, you can receive international calls on the Canadian 800 number, but you must charge international rates when calling internationally.
How do you get a Canada toll-free number from abroad?
To get a Canadian toll-free number from abroad, you can use a virtual phone number provider like Calilio.
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