How to Forward a Text Message on Android?

Transferring data or communicating is a daily task for a sales or customer service agent. There are many ways to send or transfer information, including text messages, phone calls, emails, etc.
Forwarding a text is the easiest way to reach a wide audience since you can forward messages to multiple people simultaneously.
Since Android phones are the most commonly used mobile devices, they offer flexibility for work. If an agent is out of the business area, they could forward a text from their personal or business mobile phones.
💡 Highlights:
- Text forwarding is the feature that redirects SMS messaging to another phone number or email.
- This feature offers benefits like speedy customer service, 24/7 availability, and a better customer experience.
- Text can be forwarded using default messaging apps, share options, or third-party apps.
What Is Text Forwarding?
Text forwarding is a service that automatically or manually forwards incoming text messages to another number or an email address. It saves time and effort when sharing the same messages with different people. It is mostly used in marketing, ensuring important information or messages are evenly shared.
Benefits of Text Forwarding
Text forwarding helps reach a number of customers in a short period of time, ensuring faster customer response and enhanced customer satisfaction. Agents can work in a flexible environment, allowing them to be present 24/7 from anywhere.
- Instant Message Routing: Faster customer response time by forwarding incoming messages to available agents instantly and ensuring customers receive quick replies.
- Quick Text Response: Text forwarding allows agents to respond quickly to customer inquiries via text, resulting in faster resolution times and enhanced customer satisfaction.
- Reduce Call Volume: By offering text support, call centers may see a decrease in phone calls, freeing up phone lines for more complex issues.
- 24/7 Availability: Text forwarding enables customer inquiries to be received and addressed outside regular business hours.
How to Forward a Text Message on Android?
You can forward text messages on your Android phone through messaging apps, copying and pasting messages, using share options, or third-party apps.
1. Using Messaging App
Text messages can be forwarded using the following steps through messaging apps on your phone:
- Open the messaging app on your phone.
- Find the conversation containing the message you want to forward.
- Tap and hold the message until options appear.
- Then tap “Forward.”
- Select the contact or enter the phone number.
- Tap “Send."
2. Copy and Paste the Message
You can manually copy the text messages and paste them to forward from the following steps:
- Open the message app and select the message you want to forward.
- Tap and hold the message and select “copy.”
- Open the new message to the recipient.
- Tap and hold in the text field and select “Paste.”
- Tap “Send.”
3. Using Share Option
Text can be forwarded to others through the share option, and below are the steps:
- Go to the messaging app and find the message you want to forward.
- Tap and hold the text until a menu appears.
- Click the three-dot menu and select the share option.
- Select the app you want to use from the list of apps and choose the contact.
- Tap “Send.”
4. Using Third-Party App
There are third-party apps, including SMS Forwarder and Auto Forward SMS, allowing you to forward your text message automatically. Below is the step to forward text using the SMS forwarding app:
- Open the Google Play Store on your phone and install SMS Forwarder.
- Open the app and grant the necessary permissions.
- Tap the “+” option to create a forwarding rule and choose the preferred options.
- Enter the recipient's phone number or email where messages must be forwarded.
- Tap save and confirm the setting.
- The app will forward text based on the criteria.
If you’re considering a business phone system with call forwarding, choose Calilio
Conclusion
Text forwarding helps redirect SMS messages to another number or email, improving communication and accessibility. It benefits businesses by speeding up responses, increasing customer satisfaction, and offering 24/7 availability. On Android, you can forward texts using the messaging app, copy-paste, share option, or third-party apps like SMS Forwarder for automatic forwarding.
Frequently Asked Questions
Can I unsend a forwarded message?
No, you cannot unsend a forwarded message.
Can I forward a message to multiple people at a time?
Yes, you can forward messages to multiple people simultaneously: Tap and hold the message > Tap Forward> Select multiple contacts > Send.
How do you forward a text message on Android to email?
To forward a text to an email on Android: Open Messages> Long-press the message> Tap ‘Share’ or ‘Forward’> Select your email app> Enter the email address> Send.
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