What Is a Level 3 Communications VoIP Number, and Why Are Businesses Using It?

A level 3 VoIP number refers to the virtual telephone number that utilizes level 3 communication technology owned by CenturyLink. It facilitates voice communications over Wi-Fi/internet rather than PSTN (Public Switched Telephone Network). Conference call service providers, call centers, and voice portals are its primary customers.

Level 3 communications VoIP numbers can be local, toll-free, or international, allowing businesses to establish a presence in different regions without needing physical offices.

As mentioned, level 3 VoIP numbers work differently than traditional phone numbers.
 

• Firstly, it converts the audio (analog voice signals) into digital data packets.
• Then, it transmits those data packets using the internet.
• VoIP users receive those data packets. If the receiver has traditional phone lines, the signal is converted back to analog.

Level 3 communications VoIP numbers benefit businesses looking for high-quality and cost-effective communication solutions. They offer clear, reliable calls with advanced features like voicemail, call forwarding, and recording. Plus, these numbers are scalable and easy to manage and secure, making them best for organizations of all sizes.

Unlike traditional phone lines, which often have high costs, especially for long-distance and international calls, Level 3 Communications’ VoIP number routes call over the Internet, reducing communication costs. Additionally, VoIP technology eliminates the need for multiple phone lines, physical hardware, and complex infrastructure. Since it is cloud-based, it requires little maintenance.

In addition to cost savings, level 3 VoIP numbers offer a range of features that would typically be expensive add-ons with traditional phone systems. Standard plans often include voicemail, call forwarding, and video conferencing.

This combination of reduced call costs and included features makes level 3 VoIP a convenient solution for businesses aiming to optimize their communication budgets.

The most significant benefit of the level 3 communications VoIP number is improved communication quality. Traditional phone systems can experience dropped calls and poor quality, especially during high-traffic or long-distance calls. Meanwhile, VoIP uses high-speed internet connections to transmit voice data, which mostly results in clear call quality.

Additionally, VoIP uses codecs to convert sound and eliminate noise while transmitting over the Internet. This ensures that calls are easy to understand, even in challenging environments.

A level 3 VoIP number offers a range of advanced services that improve communication capabilities. These features streamline the communication process and improve overall business productivity. Basic features such as voicemail, call forwarding, and call recording are often included in standard/basic packages.

It also supports advanced features like video conferencing, virtual receptionists, and auto-attendants, which are important for the remote or hybrid work environment. By offering these, level 3 VoIP numbers improve day-to-day communication and provide businesses with tools to enhance customer service, improve internal workflows, and manage calls more efficiently.

As companies grow, so do their communication needs. They require more numbers, lines, features, and flexibility to manage calls. Contrary to traditional phone systems, which are expensive, a level 3 VoIP system can be easily scaled to accommodate growth without large investments in new hardware or infrastructure.

It ensures that businesses with fluctuating call volumes or seasonal demands can easily add or remove lines as needed. This means that adding new employees or departments to the VoIP network can be done quickly and efficiently, with minimal setup required.

With the VoIP phone system, making and receiving calls and messages is possible from anywhere with an internet connection. This especially benefits companies with international clients, remote employees, or multiple office locations. Traditional phone systems often struggle with international calls, imposing high costs and offering poor connectivity. VoIP, on the other hand, solves these issues by routing calls over the Internet, making worldwide communication more accessible and affordable.

The global reach of a level 3 VoIP number also helps businesses expand their markets by allowing them to reach new audiences with minimal additional cost. For example, if you want to reach customers in Asia, Europe, or North America, Level 3’s VoIP system allows you to establish a business presence in that area without the need for a physical office.

Level 3 VoIP numbers offer enhanced flexibility, which is crucial for modern businesses that require adaptability in their communication methods. VoIP allows businesses to operate with mobile devices and internet-based communication tools. This flexibility ensures that employees can work from anywhere, whether in the office or at home, making it ideal for remote and hybrid work models.

VoIP’s flexibility extends to easily switching between different communication methods. For example, businesses can easily switch from voice calls to video calls or use instant messaging without requiring additional platforms or tools. This adaptability allows businesses to respond more quickly to client or customer needs without being restricted by location or technology limitations.

Level 3 communications VoIP numbers can be integrated with other business applications for smooth conversations. Many firms rely on customer relationship management (CRM) software, email platforms, or ticketing systems to manage interactions with clients, partners, and customers. By integrating VoIP with these systems, businesses can maintain workflows and ensure all communication data is centralized and accessible.

For example, integrating VoIP with a CRM system allows enterprises to automatically log phone calls, track customer interactions, and provide consumer information to support agents before the call is answered. This integration can improve response times, enhance customer satisfaction, and enable better decision-making solely based on a complete communication history.

Security is the most important for companies using a VoIP system. Well, VoIP systems are often targeted by hackers, as they transmit voice data over the internet, making them susceptible to various cyber threats. However, Level 3 Communications uses modern encryption technologies and security protocols to safeguard voice and data transmissions. 

The system uses end-to-end encryption to ensure that conversations cannot be intercepted by unauthorized third parties. This encryption protects sensitive information during calls, making it safer for businesses to discuss confidential matters over VoIP. 

Also, level 3 offers features like secure firewalls, fraud detection, and real-time monitoring to prevent unauthorized access and minimize the risk of cyberattacks.
 

Level 3 Communications VoIP provides businesses with a powerful, cost-effective communication solution that enhances call quality, offers advanced features, and supports global connectivity. By utilizing high-speed internet connections, level 3 VoIP ensures reliable and clear communication, even for long-distance and international calls.

It can be a versatile solution for businesses of all sizes, considering its scalability, integration with other applications, and advanced features such as video conferencing and call recording. Sign up with Calilio and get a VoIP number with advanced features to upgrade your business communication.

Level 3 communications VoIP phones are commonly used by call centers, businesses, government agencies, and conferencing providers that handle a large amount of calls.

No, Level 3 Communications VoIP is not limited to the United States. It offers global services, leveraging its extensive network infrastructure to provide VoIP solutions to businesses worldwide.

Yes, Level 3 Communications still exists, but not as a standalone firm. In 2017, CenturyLink took over Level 3 Communications, later rebranding as Lumen Technologies in 2020.

Carrier level 3 is a telecommunication provider that offers services to other carriers. These carriers typically offer services like VoIP and broadband to businesses or consumers and focus on specific geographic areas.