6 Computer Apps That Look Like a Phone

Phone-like desktop apps must include multi-device syncing, a virtual dialer, and SMS functionality — all that you have in your phone.

• Phone-like Interface: The app should have a familiar layout and functionality of a mobile phone, allowing agents to handle calls with minimal training.
• Dialer with a Keypad and Contact List: A virtual keypad and contact list in the dialer allows agents to access customer information instantly and make manual calls, simplifying phone number entry.
• SMS and Chat Functionality: Clients expect to interact with businesses through various channels, including SMS and chat. Messaging with voice calls improves reachability and customer experience.
• Quick Actions: Important functions like hold, call transfer, muting, and call recording should be easily accessible with one click.

Call center computer apps with functionality and convenience, like mobile phones, provide agents with easy navigation and adaptation to the phone system. It ensures a smooth interaction experience whether they use a desktop, mobile, or web interface.

Calilio is a VoIP-powered business phone system with a user interface that looks and functions like a mobile phone. Its mobile-like dialer layout allows agents to dial numbers, record ongoing calls, place calls on hold, transfer calls, and forward calls-similar to a phone. With our unified callbox, you can access contact lists and manage SMS, chat, and call within a single window.


Moreover, Calilio’s call notes and tags allow you to categorize calls and add important details of your callers. You can use these tags to identify and list potential customers and automatically call them using a power dialer for outreach, sales, and follow-up.

Get a Mobile-like Phone System for Your Business with Calilio

Calilio’s familiar and user-friendly interface allows you to handle incoming and outgoing calls on your computer browser, just like on a mobile phone. Enjoy a consistent and smooth experience across all devices-mobile, PC, and tablets.

Get on Play Store Calilio dialer for Browser Get on App Store

CallHippo is a cloud-based phone system with a phone-like interface that makes it easy for agents to handle inbound and outbound calls. It offers essential calling features like call log, hold, mute, and transfer directly within the desktop app.


Callhippo integrates various communication channels, such as voice, SMS, chat, and social media, into its desktop app, providing a unified communication experience similar to the mobile device.

RingCentral computer app is designed with a clean and user-friendly interface, like a mobile phone. It supports VoIP calls, SMS, video meetings, and team messaging, all on a single platform. The app maintains a detailed call log, allowing users to view missed, received, and dialed calls.


Its familiar layout and functionality enable users to make calls directly from the app in a single click and easily forward, transfer, and hold calls.

Dialpad computer app is designed to be easy to learn and use, reflecting the user-friendly interface of mobile devices. It centralizes multiple communication channels, such as SMS, voice, and video calling, into one platform, providing a unified interaction experience to contact details like mobile.


Furthermore, its click-to-call functionality enables users to make calls directly from the web page and email, which is similar to tapping a phone number in a phone.

Aircall is a business phone system providing a phone-like experience that allows one to make and receive calls through a virtual dialer. The dialer includes a virtual keypad, voicemail, and contact list, providing a phone-like calling experience.


Its power dialer feature lets users quickly dial through a list of numbers and automate dialing. Also, you can record, transfer, and forward the calls just with a few clicks.

OpenPhone focuses on delivering a familiar experience that reflects the simplicity and efficiency of mobile phones, even on desktop apps. It prioritizes core calling features such as making and receiving calls, checking voicemails, and managing contacts all in a single window like mobile phones.


OpenPhone provides quick actions for accessing the contact list, muting, holding, and transferring calls. It allows users to perform actions quickly, similar to touch-based interaction on mobile devices.

Familiar and user-friendly interfaces like phones improve productivity, reduce costs, accelerate adoption, and enhance customer service through flexibility.

• Faster Agent Training and Adoption: With the familiar mobile-like interface, agents quickly learn and adapt to tools, which reduce training time and increase efficiency.
• Improved Productivity: Easy access to call logs and quick dialing allow agents to handle customer interactions more effectively.
• Reduce Cost: Phone-like apps on computers in call centers can eliminate the use of physical phones and extra hardware, reducing infrastructure costs.
• Better Customer Experience: Easy communication through voice, SMS, and chat ensures faster response times, personalized interactions, and enhanced customer satisfaction.
• Flexibility: Multi-device syncing allows agents to handle calls from desktops and mobile devices and enables remote teams to stay connected even when away from the desk.

A phone-like computer app provides a mobile experience on desktops. Its functionality and layout make it easier for users to adapt and function even when switching devices, increasing operational flexibility and boosting productivity.
 

Call centers use phone-like apps to help agents manage calls efficiently without needing a physical phone, and its user-friendly interface improves workflow automation.

Reputable apps implement encryption, call masking, and compliance measures to secure sensitive data.

Some apps offer video call features, but most focus on voice and messaging services.

Many of these apps have both desktop and mobile versions that allow users to switch between devices easily.