Call Forwarding to Redirect Your Calls to a Different Number
Calilio ensures you never miss a call, no matter where you are. Our call forwarding feature allows you to divert incoming calls to any number when you cannot answer a call on your primary phone. It keeps your business line active and accessible at all times.
- Call forwarding with virtual numbers.
- Redirect calls instantly.
- Customizable call forwarding service.
- Stay connected on any device.
- Perfect for remote work.
Always Be Available for Your Customers
A call forwarding service ensures customers can always reach you, even if you are not at your desk. Forward calls to another number or colleague so no call goes unanswered.
Set up Call Forwarding on Any Device
Calilio makes it easy to set up call forwarding on any device. Set up call forwarding through your smartphone, tablet, or computer and manage your calls efficiently from wherever you are.
Flexibility for Remote Work
Our call forwarding is ideal for businesses with remote teams. Divert your incoming calls to remote team members, enabling them to stay connected and accessible wherever they work.
Customize Conditions for Call Forwarding
Customize how and when calls are forwarded. You can either forward calls unconditionally or set specific conditions for call forwarding.
Unanswered Calls
Automatically forward unanswered calls to another number.
Busy
Redirect calls to another line when your primary number is busy.
Unreachable
Forward calls to a different number if your phone is off or out of service.
Setting Up Call Forwarding with Calilio
Setting up call forwarding involves signing up for Calilio and purchasing or porting your existing number. Once your number is set up, you can enable call forwarding to direct calls from one number to another.
Getting a Virtual Number for Call Forwarding
Follow the steps below to purchase new virtual numbers or port existing ones to Calilio.
- Sign up for Calilio with a suitable plan.
- Go to Settings> My Numbers.
- You will see “Purchase Number” and “Port Existing” options.
- Activating your number may take a few hours to a few days.
Enabling Call Forwarding on Calilio
Once your phone number is activated, you can navigate the settings to enable call forwarding on Calilio. Follow the steps to set up call forwarding for your number.
- Select the “three dots” next to your number and click Number Setting.
- Toggle on the Call Strategy option.
- Choose between Conditional Call Forwarding and Unconditional Call Forwarding.
- Toggle on Unconditional Call Forwarding to automatically forward all incoming calls to another number.
- If you Toggle on Conditional Call Forwarding, select when to forward calls: Unanswered Calls, Busy or Unreachable situations.
- Enter the destination number where you want the calls to be forwarded.
- Save your settings to activate call forwarding for your number.
Explore More Features
Advanced Call Routing
Ensure your calls are directed to the right department or team member. It reduces wait times and improves customer satisfaction.
Voicemail to Email
Receive voicemail messages directly in your email inbox, allowing you to listen and respond quickly from any device.
Call Recording
Record calls for quality assurance and training purposes. Access and review the recordings to improve customer service.
Call Whispering
Provide real-time coaching to your agents during live calls without the customer knowing. It helps you enhance the quality of service.
Call Queue
Manage high call volumes efficiently by placing incoming calls in a queue. Handle the customers in the order they called.
Frequently Asked Questions
What is the difference between conditional and unconditional call forwarding?
Can I forward calls from my virtual number to a mobile device?
Is there a limit to how many times a call can be forwarded?
Can I change my call forwarding settings after they’ve been set up?
Sign up for Calilio to Get the Best Call Forwarding Service
Ensure every call gets answered, whether in the office or on the go. Sign up today and stay connected with the best call forwarding service from Calilio.
