What is the Best Phone System for Small Business?

A business phone system is a telephony solution that enables businesses to manage calls and SMS. It includes features such as call routing, call queuing, and IVR (Interactive Voice Response) to ensure callers are assisted without delay and with maximum efficiency.

Business phone systems can range from traditional landlines to modern cloud phone systems. Cloud-based business phone systems have become popular due to their cost-effectiveness and flexibility — they use VoIP technology to allow businesses to make calls and SMS over the internet.

Calilio, Nextiva, RingCentral, and GoTo Connect are some of the best small business phone systems you can try to enhance business performance.

Calilio is one of the best VoIP-powered small business phone system, that helps improve business telephony with cost-effective call management solutions. It provides a range of features, such as call monitoring, real-time analytics, call routing, and more, to improve business operations and customer satisfaction.
Calilio provides virtual phone numbers from 100+ countries, allowing small businesses to establish a global presence and expand their services without needing physical offices. You can use Calilio on your computer, tablet, and smartphone.

Nextiva is a cloud-based business telephony system that offers voice, video, and messaging services. This platform provides features like call recording, voicemail to email, call analytics, video conferencing, and more.
Everyone from small businesses to large enterprises can use Nextiva — its interface is easy to use and has efficient features to handle high call volumes.

RingCentral is a business phone service provider that helps you manage inbound and outbound calls and SMS from a single platform. It provides features such as Interactive Voice Response(IVR), call forwarding, unlimited calls, automatic call recording, and more.
RingCentral supports remote work and mobile access, making it ideal for businesses with flexible work requirements.

Go to Connect is a cloud-based phone system that improves communication and customer experience. It offers features such as call queues, voicemails, call routing, unlimited calling, and video conferencing.

Small businesses can benefit from features like unlimited voice calling and 24/7 support. As your business grows, you can upgrade to advanced features with a cost-effective, user-friendly solution.

8x8 provides business phone service to help you connect and collaborate with your leads and customers easily. It provides features like voice, SMS, video conferencing, messaging, and automation, enabling smooth communication and personalized support.

8x8 is an affordable, easy-to-use tool that helps small businesses improve communication, simplify operations, engage customers, and save money.

Openphone is a business telephony platform that provides voice and messaging services to businesses of all sizes. This system offers automated messages, auto-attendant, call forwarding, business SMS and MMS, and more, providing businesses with a smooth communication experience.

OpenPhone integrates with popular apps like HubSpot, Salesforce, Slack, Zapier, and email, helping small businesses save time by better-managing tasks and boosting productivity.

Grasshopper is a virtual phone system with features like VoIP calls, text messaging, voicemail greetings, phone extensions, and inbound faxing.

 Grasshopper is a popular choice among small businesses in the US and Canada because it’s easy to set up, affordable, and has a simple mobile app. Grasshopper’s phone solution lets you easily view missed calls, voicemails, and texts on one platform, helping you respond quickly to customer inquiries and keep clients happy.

Pricing:

• Actual Solo Plan: $14/month
• Solo Plus Plan: $28/month
• Partner Plan: $46/month

MightyCall is an automated call center solution for support teams, help desks, and businesses like schools and logistics companies. It includes advanced features like live call monitoring, predictive dialers, and supervisor workspaces.

MightyCall is helpful for small businesses as it offers an easy-to-use and affordable call center system. Features like call routing, voicemail, and live call monitoring help your business grow while keeping customer support simple and affordable.

JustCall is an all-in-one communication platform that connects you with customers via voice, SMS, email, and WhatsApp. JustCall offers features like call management, SMS messaging, sales dialers, live monitoring, sentiment analysis, and CRM integrations. It also provides global phone numbers in over 70 countries, making it easy to improve communication, increase productivity, and enhance customer interactions.

With over 100 integrations and AI automation, it helps small businesses grow smoothly. JustCall provides affordable, easy-to-use tools that improve communication and streamline operations without a large team or complex setup.

TeleCMI is a trustworthy cloud phone solution provider that serves businesses in various sectors, including healthcare, education, food, and government. It offers features like IVR, call recording, and CRM integrations to enhance operations and customer interactions.
 
TeleCMI’s easy-to-use interface and smooth integrations help small businesses simplify communication processes and enhance operational efficiency.

Business phone systems are changing how companies communicate, making it easier to work efficiently and stay connected with customers. By choosing the right business phone system, small businesses can stay ahead of the competition and encourage long-term success.
 

The best phone service for a small business includes Calilio, RingCentral, Nextiva, Openphone and JustCall.

The cheapest way to have a business phone is by using a VoIP service like Calilio, Google Voice, or Ooma, which offers low-cost plans with features like call forwarding and voicemail.

The cost of a virtual phone system for a small business depends on various factors, including service providers and needs for the business purpose. A small business can expect to pay between $20 and $30 per month per user for a basic VoIP or virtual phone system.