Top 10 VoIP Alternatives for Businesses: Choose the Best Option

As there are many VoIP service providers, here’s how the top 10 VoIP alternatives compare with each other.

1. Calilio
2. Dialpad
3. Nextiva
4. RingCentral
5. JustCall
6. Grasshopper
7. OpenPhone
8. Google Voice
9. Zoom
10. Skype

Calilio is a VoIP-based modern business phone system serving businesses of all sizes across all industries. It is budget-friendly and loaded with advanced features, giving its users a good value for their money. Also, being a versatile VoIP solution, it is scalable enough to adapt to all your business requirements.
 

Pros:

• It is affordable as compared to other competitors.
• 24/7 live customer support, all the time.
• Suitable for any kind of business and size.
• User-friendly interface.
   

Cons:

• It has continuous feature updates, making it necessary for teams to train continuously.

Key Features
 

Dialpad is an innovative AI-powered business communication platform and a good VoIP alternative. It is one of the top cutting-edge cloud-based platforms designed to minimize communication gaps.

Pros: 

• Offers unlimited calls and texts within the US and Canada.
• Compatible with phone desk solutions.
• Availability of 2-week trial period.
• Can host a video meeting with 1K people.
   

Cons:

• It can have Google-related login issues.
• Underperforms on low bandwidth.
• Requires an upgrade for critical features such as toll-free numbers, call recording, and 24/7 support.

Key Features
 

Nextiva is also one of the leading VoIP platforms and provides various solutions for small and medium businesses to stay in touch with their clients and employees.
 

Pros:

• You can send and receive faxes similar to emails with unlimited internet faxing.
• Gives unlimited calling to the US, Canada, and Puerto Rico.
• Has an auto attendant to route calls to the correct department.
   

Cons:

• It could be a hassle for small businesses and can have less friendly services for them.
• Possible glitches in the mobile app (shows recurring missed calls).
• A poor user interface for the supervisor dashboard.
   

Key Features
 

One of the best VoIP alternatives is RingCentral. It is a platform that delivers advanced communication solutions for small and medium-sized businesses. Its widespread availability and fascinating features make it a top choice.
 

Pros:

• It can be easily set up and used.
• There is no need to pay extra for a business or toll-free phone number.
• Have multiple integrations.
• It works on many devices like mobile phones, desktops, and tablets.
   

Cons:

• Lacks seamless customer support.
• To access advanced features, you have to upgrade your plan. For instance, internet faxing.
• Has mixed customer reviews.

Key Features
 

JustCall is also an alternative to VoIP. It is a cloud-based phone system compatible with businesses of all sizes. Its robust features empower teams to manage communication efficiently from anywhere globally.

Pros:

• It has a user-friendly user interface and is easy to use.
• Have excellent customer support.
   

Cons:

• Faces pauses or dropouts during calls.
• Sometimes, it has technical issues.
• The app mainly needs manual refreshing.

Key Features
 

Grasshopper is a reliable and efficient IP telephone alternative designed for small businesses. With features like custom greetings, call forwarding, voicemail transcription, etc, it maintains your professionalism while connecting with customers.

Pros:

• Gives affordable plans to small businesses.
• Its instant response feature allows you to reach out to missed client calls.
• Free trial for a week.
   

Cons:

• Doesn’t have a video conferencing tool.
• It lacks direct third-party application integrations.
• Lack of internet faxes.

Key Features
 

Openphone is one of the most popular VoIP option. It addresses the common challenges faced by growing businesses. It is a modern business phone system tailored for startups, teams, and businesses. Furthermore, its integrations with powerful CRM and other communication tools keep teams connected and customers satisfied.

Pros:

• Has a shared inbox to review texts, audio messages, and calls.
• Gives good customer service.
• Easily set up and eased sign-up process.
   

Cons:

• Customer assistance is limited to email until the subscription plan is upgraded.
• There are glitches in the mobile version.
• Calls from clients/possible consumers may get identified as “spam risk.”
   

Key Features
 

Introduced by Google, Google Voice is a simple application compared to other phone systems. It lacks some features and doesn’t allow excessive customization. But, it is still worth noting if you just want a virtual phone number for basic tasks.
 

Pros:

• Unlimited calls and text messages for the US and Canada.
• It has side-by-side integration with the Google ecosystem (Gmail, Calendar, and others).
• Low price compared to other VoIP services.
   

Cons:

• Availability in a handful of countries.
• Limited features
• You can only share images and not PDF files and videos.
• Lack of toll-free numbers.
   

Key Features
 

Zoom Phone can also be regarded as a reliable VoIP alternative. It has a user-friendly interface and facilitates calls, messages, file sharing, and other features for team collaboration regardless of their location.
 

Pros:

• Low-cost plans, both monthly and annually.
• Works with CRM systems and collaboration tools.
• Easily switchable from call to video call.
• Call center features are included in the standard plan with no additional charges.
   

Cons:

• Has a complex pricing structure.
• Limited CRM integrations.
• Mobile apps have few features as compared to desktop versions.
   

Key Features
 

Skype is a VoIP communication platform owned by Microsoft. Its easy-to-use interface and ability to integrate with other Microsoft products make it a top choice for personal and professional connections.

Pros:

• It has multiple device support.
• Possess advanced security measures.
• Has a global reach.
   

Cons:

• Needs a subscription to avoid ads.
• Fewer customization options.
   

Key Features 
 

VoIP has numerous advantages, from being cost-efficient and flexible to being secure. Opting for VoIP phone service allows you to experience many advanced features unavailable in traditional phone systems.

Adding traditional phone lines (for example, a landline) will cost more due to extra phone wires, hardware, etc. Hence, selecting VoIP helps you reduce these costs. Also, bills are predictable, and you’ll know how much you pay and for what.

VoIP platforms are also reliable in terms of features. While the old phone has some limited features, using VoIP lets you discover many, such as call analytics, call monitoring, and audio and video conferencing.

With the help of only a stable internet connection, VoIP gives you remote access. Thus, it becomes suitable for firms or teams to operate from anywhere, providing you with flexibility in work. Also, it offers real-time insights into the performance of each team member, assisting in scaling your firm's productivity.

With changing times, your needs and demands will change, too. So, unlike traditional phone systems, these IP phone systems come with scalable subscribing plans to match your business needs. You can add or remove users/lines simply.

Unlike landlines tied to one specific location, VoIP phone systems can be used on multiple devices (mobile, laptops, tablets, etc.). This makes them portable and suitable for people who travel a lot.

VoIP systems have advanced security measures, such as 2-factor authentication and end-to-end encryption, protecting users against potential data breaches and hacks.

Different VoIP services have distinct features and target diverse audiences. Choosing the best VoIP providers as VoIP alternatives isn’t much of a deal if you know your needs. To make this easy, focus on the pricing plan and features offered to understand which options are worth the money.

Of all the choices mentioned above, Calilio is the best VoIP alternative. It provides features that stand out from competitors at a low cost, giving you the best value for money in the market. AI call summary, call sentimental analysis, tags in callbox, and live call monitoring are just a few of its many features.

Sign up now! And access the advanced VoIP feature with crystal clear voice call at lower price.

Yes, you can get VoIP for free using applications like WhatsApp, Facebook Messenger, and Viber to make calls and send messages.

The two types of VoIP are hardware and software-based. Hardware-based VoIP looks similar to traditional phone systems with hotwires and cords, while software-based VoIP is cloud-based.

Yes, WiFi calling is similar to VoIP, as voices are converted into digital signals and transferred via the Internet.

No, VoIP doesn’t work without the internet. Almost always, you need the internet to communicate. However, in a few cases, the service provider may offer features (for instance, call forwarding) to reroute calls to alternative lines during internet failures.