Why Is My Phone Not Ringing? How to Fix It?

You’ve been expecting an important call from your business or friends, but your phone doesn’t ring, and you’re left with missed calls. How frustrating is the situation?
A phone that doesn’t ring does not fulfill any calling purpose, which can lead to losing jobs and business deals. The problem can be a simple setting issue, software glitch, or hardware malfunction.
Raising the phone call volume, turning off DND mode, checking the phone network, and resetting your phone can fix ringing issues.
💡 Highlights:
- Low volume, Do Not Disturb, Hardware or Software issues, network problems, or physical damage are potential reasons for not ringing the phone.
- You can raise ringtone volume, disable DND or airplane mode, and turn off call forwarding, which can solve the phone's common ringing issues.
- SIM card or network connectivity issues disrupt incoming calls from reaching your device, eventually preventing your phone from ringing.
- Sometimes, simple troubleshooting or a factory reset can solve the ringing issue, but seeking professional help might be the best solution for technical problems.
Common Reasons Why Your Phone Isn’t Ringing
Enabling Do Not Disturb or silent mode, having low volume settings, outdated phone software, hardware issues, or software bugs are the common causes that hinder your phone ringing ability.
- Silent or Do Not Disturb Mode: Setting your phone to silent or DND mode and forgetting to turn it off, mute all incoming calls and notifications.
- Volume Settings: Accidentally lowering the volume too much can prevent you from hearing the phone ringtone.
- Call Forwarding: Activating call forwarding redirects incoming calls to other numbers, preventing your phones from receiving calls.
- Software Glitches: Outdated software and third-party apps can interfere with the phone's default call setting, causing your phone to remain silent during incoming calls.
- Blocked Numbers: Numbers on your block list can’t make calls on your device, which prevents your phone from ringing.
- Network Issues: Poor network connectivity or carrier-related problems prevent incoming calls from reaching your device.
- Hardware Problems: Problems with your device’s speakers, headphone jacks, or physical damage stop your phone from ringing.
How to Fix Phone Not Ringing Issue?
Checking volume settings and disabling features like do not disturb, silent mode, or airplane mode can solve common ringing issues. Additionally, ensuring strong network connectivity and frequently updating your phone software can restore phone ringing functionality.
1. Check Basic Settings
Turning off Silent or DND mode, increasing call volumes, and ensuring the proper ringtone setting can fix your phone's ringing problem. Open Control Center by swiping down from the top of the Home Screen to see if your Silent or DND mode is on.
2. Disable Call Forwarding
Enabling call forwarding can prevent phones from receiving incoming calls- the calls might have been redirected to another number. You can disable call forwarding from the settings to receive incoming calls.
How to Disable Call Forwarding?
- On Android:
- Open the Phone app.
- Tap the three dots (menu) > Settings > Call Forwarding.
- Disable call forwarding options.
- On iPhone:
- Go to Settings > Phone > Call Forwarding.
- Toggle off Call Forwarding if it’s enabled.
3. Restart Your Phone
A simple restart can resolve temporary software glitches that may be causing the issue. It is like a quick reboot that clears the minor issues of the sound system. Press and hold the power button and select the Restart option to restart your phone.
4. Update Your Phone’s Software
Software updates often include bug fixes and improvements that solve issues related to phone functionality, such as sound and incoming call problems.
How to Update Your Phone Software?
- On Android:
- Go to Settings > System > Software Update.
- Download and install any pending updates.
- On iPhone:
- Go to Settings > General > Software Update.
- Install the latest iOS version if available.
5. Check Blocked Numbers
Check your block list and ensure that the number you’re trying to reach isn’t accidentally blocked. Unblocking necessary contact allows them to reach your device, eventually making your phone ring.
Steps to Unblocked Number on Android and iPhone
- On Android:
- Open the Phone app.
- Tap the three dots (menu) > Settings > Blocked Numbers.
- Review the list and unblock any numbers if necessary.
- On iPhone:
- Go to Settings > Phone > Blocked Contacts.
- Unblock any numbers that shouldn’t be blocked.
6. Test Your Network Connection
Checking your network stability allows you to identify potential issues with your internet connection. If your network has a consistently low connection, consider upgrading to a higher bandwidth plan. Sometimes, checking up on setup and repositioning the router also improves signal strength in the area where you use your phone.
7. Inspect Hardware
Crack or dust around the speaker can hinder your phone from ringing properly. Noticing these issues and cleaning or repairing the speaker can help restore phone ringing capability. If the problem continues, it may be due to internal damage, and seeking professional technician help is a better solution.
8. Factory Reset Your Phone
A factory reset restores your phone's software to its original state, removing all previous data, apps, and settings, including potential software glitches that could interfere with the sound system.
How to Factory Reset Your Phone?
- Open Settings on your phone.
- Go to System > General Management > Reset options.
- Choose Factory data reset or Erase all data.
- Confirm by entering a PIN or password.
*Disclaimer: Factory reset will erase all your data, so be sure to back up important information first.
Conclusion
Most of the causes of phone ringing issues are related to sound settings. Simple fixes, such as checking volume, disabling Do Not Disturb, or Airplane mode, often work. However, for trickier issues, such as software bugs or network problems, a factory reset might be necessary, and physical damage usually requires professional help.
Frequently Asked Questions
Why does my phone ring, but I can’t hear the caller?
If your phone rings but you can't hear the caller, the issue could be a faulty earpiece, muted call volume, Bluetooth-connected devices, or a software glitch. Try increasing the in-call volume, disconnecting Bluetooth devices, or using speaker mode.
How can I fix a phone that only vibrates instead of ringing?
If your phone only vibrates, check sound settings to ensure the ringtone volume is up, disable Vibrate Only mode, and turn off Do Not Disturb (DND). Also, check if a custom ringtone issue or a third-party app is interfering with the sound settings.
Can a damaged SIM card cause my phone not to ring?
A damaged or improperly inserted SIM card can lead to network connectivity issues, preventing incoming calls from ringing. If you suspect a SIM issue, try reinserting it, using it on another phone, or replacing it with a new one.
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