Ringover Alternatives and Competitors: Compare Its Features and Pricing

Ringover is a well-known cloud-based telephony system that offers enhanced communication features to businesses of all sizes. Some of its top services include unlimited calls to 100+ countries, video conferences, and voicemails, which increase business productivity and customer satisfaction.

Well, Ringover is designed to streamline how a company's staff or employees communicate and improve customer interaction.

Like most other service providers, Ringover has 3-tier pricing and plan options.
 

• Smart Plan costs $29 per user/month.
• Business Plan costs $54 per user/month.
• Advance Plan costs $64 per user/month.

(Note: You can get 27% discount paying annually)

In addition, here are some of Ringover’s well-used features.
 

• Automated call log: Automatically records date, time, caller details, call duration, recordings, routing data, and voice messages, making easy to analyze and evaluate call history.
• Shared number: Multiple agents can manage and handle calls with a single phone number. All can set their devices to ring simultaneously when someone calls, eliminating call abandonment issues.
• Call forwarding: When you are unable to pick up the phone or are out of reach, redirect incoming calls to an alternate number.
• Internal group messaging: Send and receive messages among team members, improving collaboration and workflow.
• Auto dialer: Users can contact customers with an automatic dialing system without manually entering their phone numbers. They can either send automated messages or connect them to a live agent.

Although Ringover offers a wide range of features and customer-centric communication solutions, it has limited integrations, fewer customization options, and is comparatively expensive for startups.

Although Ringover provides customization options for voicemail greetings and interactive voice response, it does not offer a customizable dashboard. This limitation leads to a poor user experience and makes them less interactive with the system.

Ringover has issues handling calls and video conference features. According to well-trusted review websites like G2, Capterra, and Software Advice, most users have complained about voice delay and poor video quality during calls. This can eventually cause misunderstandings and have less productive conversations.

Ringover provides virtual numbers for only 65 countries, which may be troubling for enterprises that want to expand their reach to more nations.

Although Ringover has some AI features, it lacks sentiment analysis, generating custom reports, and other features that benefit businesses in reducing workload and improving efficiency and productivity.

Calilio is a business phone system that offers a cloud-based communication platform to individuals and all sized businesses. It provides VoIP services with HD audio and video calls, conference meetings, and other enhanced services to improve business conversations and workflow in over 100 countries.

Moreover, Calilio outshines Ringover regarding features such as sentiment analysis, unified callbox, and comprehensive analytics and reporting.

Key Features
 

Here are some of the key features of Calilio that help businesses increase their productivity, maintain smooth workflow, and enhance communication.

Queue Call Back: Queue Call Back (QCB) allows users to connect automatically with those who called them when they were occupied with someone else. This reduces call abandonment, time delays, and high call volume issues.

Customization Options: Calilio offers various customization options, such as language, greeting styles, and customizable playback music. Users can personalize and use their system interface according to their needs and preferences, ensuring a better experience.

Sentiment Analysis: Calilio’s sentiment analysis feature identifies and measures the level, intensity, moods, and interests of callers. It also helps to monitor inputs such as productivity and audience reaction from various conversations daily.

Call Analytics: Call analytics is a powerful analysis feature that helps track calls and assess the quality of call data. With this feature, businesses can optimize their call services with detailed reports, find errors within the system, and more.

How Does It Compare to Ringover?
 

• Calilio sets itself apart from Ringover with its better customization options fulfilling users' expectations.
• The detailed analytics and better AI capabilities make Calilio better than Ringover.
• Calilio has lower pricing which is $15 and $35 per user/month making it a better Ringover alternative.

RingCentral (RingEX) is a popular cloud-based phone system that offers businesses comprehensive and sophisticated communication features. It offers enhanced calling, conferencing, messaging, and voicemail capabilities, along with powerful AI capabilities.

RingCentral outperforms Ringover with comprehensive and advanced communication features such as AI-powered call summaries, better call handling, customizable dashboards, and enhanced call analytics features. Moreover, the former has over 300 integrations, which is better than Ringover's, helping businesses improve collaboration and workflow.
 

Key Features

Interactive Voice Response (IVR): IVR enables you to automatically interact with your desired team or agent without speaking to a live agent. It is used to gather queries, respond to simple questions, route the caller to the right agent, and provide information to the customer efficiently and quickly.

Video conferencing: This feature facilitates face-to-face communication between users. Video conferencing is essential for remote work, enabling teams to communicate and collaborate in real-time efficiently without physically existing.

Breakout rooms: Breakout rooms allow you to manage and split large meetings into smaller ones, ensuring efficient and effective communication or discussion. Hosts can create and assign participants to different rooms, manage the duration, and move between rooms as needed, making it ideal for workshops, team brainstorming, or training sessions.

Auto attendant: Auto attendant is an automated phone system that allows you to automatically greet callers and route the calls to the right person or department. It helps to improve customer service by ensuring calls are directed quickly and accurately, reducing waiting time.
 

How Does It Compare to Ringover?
 

• RingCentral has over 300 integrations, which ensures more reliable and better communication than Ringover.
• RingCentral focuses primarily on the UCaaS platform, offering calls, video conferencing, team messaging, and contact centers.
• RingCentral can make real-time AI notes, making it better in AI capabilities than Ringover.

Google Voice is a well-known online communication service provider that includes texting, calling, and voicemail, which might be the best Ringover alternative in terms of cost. It easily integrates with the Google ecosystem, such as Google Meet, Google Calendar, Google Drive, Gmail, and more. 
 

Key Features
 

Ring Groups: Ring groups allow specific team members to answer calls using a single number. In it, the phone rings until someone from the assigned team answers the call. This helps boost the efficiency and productivity of workflows.

Auto Attendant: An auto attendant redirects callers to the correct person or department without human intervention. It also helps to manage and control a large volume of callers efficiently and effectively, decreasing the workload.

Voicemail Transcripts: Voicemail transcripts convert audio or speech into readable text format so you can understand them easily. The converted texts are searchable, which makes it easy and faster to find information rather than relistening.

Personalize Voicemail Greetings: Custom record your voicemail greetings. This feature helps you respond with audio rather than text to customers when you cannot answer their calls, improving users’ experience.

How Does It Compare to Ringover?
 

• Google Voice has built-in integration tools (Google Workspace), making it a one-time setup compared to Ringover.
• Google Voice is budget-friendly with enhanced communication features, making it a suitable alternative to Ringover.
• Enhanced security measures, such as end-to-end encryption, multi-factor authentication, and compliance, make it more reliable than Ringover.

Dialpad is a well-known VoIP phone system that provides both software and hardware services. It offers enhanced communication solutions for calling, messaging, and video conferencing, improving efficiency and productivity and making it a competitive Ringover alternative.

Moreover, Dialpad outshines Ringover in terms of quality video conferencing capabilities, automation tools, and AI capabilities that help to transcribe meetings, track keywords, generate call analysis, and detect customer sentiments.
 

Key Features

Auto Attendant: An auto attendant is a call management feature that helps connect callers to the right agent or department to resolve their issues or queries. Dialpad with AI feature has multi-level auto attendant services such as call flow prioritization, versatile call routing, and custom greetings, ensuring a better customer experience.

Call Routing: Call routing automatically places inbound calls in the queue and routes callers to the right person or departments based on predefined rules and criteria. It is commonly used in call centres to manage large volumes of callers and resolve their queries, reducing workload and improving customer experience.

Video Conference: A video conference is a calling feature that helps to communicate visually between two or more people or teams face-to-face over the Internet. It can be accessed from anywhere worldwide, eliminating the long-distance travel charge, and it improves collaboration between teams.

Call Summary: A call summary is a transcript feature that allows you to have a high-level overview of call information, such as the contact’s name, phone numbers, call dates and times, and call duration. The AI-powered call summary automatically sends all the attendees in conference calls or video meetings a recap that contains recordings and searchable transcripts.

Voice Transcription: Voice transcription is the process of converting voice or video call audio into readable texts in real time. It not only helps to increase productivity but also benefits individuals with hearing problems, ensuring equity in engaging during conversations or meetings.

How Does It Compare to Ringover?
 

Dialpad has a 14-day free trial compared to Ringover's 7-day free trial.
Dialpad has built-in AI that provides valuable insights to boost the performance of an organization compared to Ringover.
Dialpad has better customer support features and more channels, such as chat, phone, email, and 24/7 live support, with a 100% uptime SLA (Service Level Agreement), compared to Ringover, which only has a general channel.

Zoom Phone is a popular VoIP phone system that provides enhanced communication features such as HD audio calls, video conferences, messaging, and voicemail transcription to individuals and businesses of all sizes.

More importantly, Zoom is one of the best alternatives to Ringover with its better video conferencing capabilities and budget-friendly communication solution.
 

Key Features 

HD Video Conference: Zoom Phone’s high-quality video conference feature allows people to communicate visually from anywhere over the Internet. It helps improve the efficiency and collaboration between teams and clients, eliminating the long-distance charge.

Call Transfer: Call transfer is a call-handling feature that allows the agent to transfer the callers to other right agents, departments, or external numbers to resolve callers' queries. Its efficient and effective call-handling capabilities can minimize waiting times, ensuring customer service improvement and enhancing overall customer experience.

AI Receptionist: The AI Receptionist automatically greets callers, answers calls with personalized recordings, and routes calls to the right person or voicemail, enhancing customer experience. It also helps reduce agents' workloads, improving workflow.

Call Recording: The call recording feature allows you to record conversations in cloud storage, which can be accessed easily anytime from anywhere. It helps eliminate the problem of missing meetings and conversations.

How Does It Compare to Ringover?
 

• Zoom has better video conference meetings than Ringover, which is more phone-centric.
• Compared to Ringover, Zoom offers its services for free for personal use.
• It has better budget-friendly pricing and plans.

Choosing the best Ringover alternatives depends upon various factors such as cost-effectiveness, scalability, features, business nature, and size, as well as ease of use and setup. Several VoIP providers, such as Calilio, RingCentral, Dialpad, Zoom Phone, and Google Voice, provide competitive pricing, advanced features, and greater flexibility, along with better customer support and a user-friendly interface.

If you are looking for better customization options, comprehensive communication features, and a wide range of integrations, Calilio can be a top choice. It is not only low-cost but also has top-notch features like call masking, sentiment analysis, and others. So, choosing it can be a great benefit for your firm.

The best alternatives to Ringover are Calilio, RingCentral, Zoom Phone, and others, as they provide extensive communication features in multiple countries.

Yes, Ringover supports large-size businesses as well as small and medium-sized firms, but with different features, pricing, and plans.

Zoom Phone and Google Voice are two better affordable alternatives to Ringover as they offer similar features and services at lower prices.

Ringover offers its service as a free trial for 7-day. However, its not completely free for a long period of time.