Top Virtual Phone Number Providers in The US

Significantly, virtual phone number providers in the US save you a great deal of money. With US online numbers, businesses can establish a presence in the global market and strengthen their customer service as well.

One of the main reasons to get a virtual phone number is because it’s cost-effective. Since virtual numbers use the Internet, users save money on setting up and maintaining conventional phone lines. It doesn’t require specific hardware and can be used on any device. Plus, people overseas can be contacted without worrying about long-distance calls or international charges.

Geographical barriers do not bind virtual phone numbers. Let’s say you want to expand your business nationally or globally. Then, you can get a virtual number of a certain locality or nation and create your presence without physically being there. And by adding a virtual business address, your firm becomes more legitimate.

Virtual numbers operate with Voice over Internet Protocol (VoIP) applications. They allow consumers to track calls and get more insights into the conversation. Besides, if you are already on a call, you can redirect other incoming calls to available employees, eliminating the possibility of calls to miss. VoIP systems also have Interactive Voice Response (IVR) and call menus for callers to reach their desired departments.

Since virtual numbers function on any gadget like mobiles, laptops, and tablets, you don’t need to be in a distinct place. You can run day-to-day operations from the comfort of your home or anywhere.

Business phone numbers are supposed to be public, and having separate personal and business numbers is better. This won’t interfere with your work-life balance; you can keep your private life private.

According to Tech.co, US businesses added more than 35 million VoIP lines between 2010 and 2018. So, if you too have decided to get a business phone number, here are some of the best virtual phone number providers in the US to choose from.

Released in 2009, Google Voice is Google’s solution for telephone service where you can get a free US phone number. Remember that you must have a Google Workspace account to get a Google phone number for business.
 

Voice easily integrates with other Workspace products like Google Calendar, Google Drive, Gmail, etc. Almost all Voice calls to Canada and the US are free. However, it costs 1 cent per minute for some calls to specific phone numbers.
 

• Starter plan costs $10 per user/month
• Standard plan costs $20 per user/month
• Premier plan costs $30 per user/month

Calilio’s business phone system modernizes communication with smooth, reliable, and high-quality connectivity. It has a user-friendly interface and offers multiple advanced features like a unified callbox, detailed call analytics, voicemail transcription, and sentiment analysis with call monitoring & transferring.
 

Well-known as the best USA Virtual phone number provider, it is compatible with Microsoft Edge and Google Chrome, the top web browser, and has apps for both Android and Apple users. You can get a local, toll-free and mobile number from over 100 countries at a reasonable price.
 

• Basic plan costs from $12 to $15 per user/month
• Business plan costs from $28 to $35 per user/month

(Note: Calilio has a Custom Enterprise plan as well.) 

Trusted by over 400K businesses, RingCentral is one of the best virtual phone number providers in the US. Some of its famous clients are eBay, Spotify, Reddit, HubSpot, Toyota, and Lufthansa.
 

Being named Gartner Magic Quadrant Leader 9 times for UCaaS (unified communications as a service) worldwide, RingCentral is the self-proclaimed #1 business communications platform. Its major features include call parking, paging, call flip, and shared line.
 

• Core plan costs from $20 to $30 per user/month
• Advanced plan costs from $25 to $35 per user/month
• Ultra plan costs from $35 to $45 per user/month

Ooma gives consumers the freedom to connect in smarter ways through its cloud-based software service platform. Not just in the US and Canada, it gives unlimited calling to Puerto Rico and Mexico too.
 

More importantly, Ooma’s Home Phone service has limitless international calling plans. Its significant facilities include video conferencing for up to 100 participants, integration with Slack, Microsoft Teams, & Zendesk, and a transparent pricing scheme.
 

• Ooma Office Essentials costs $19.95 monthly
• Ooma Office Pro costs $24.95 monthly
• Ooma Office Pro Plus costs $29.95 monthly

Aircall believes in conversation’s power with a focus on empowering sales and support teams. Similar to Ooma, it merges well with Customer Relationship Management (CRM) tools, including Salesforce, Intercom, HubSpot, and Slack.
 

Besides call recording, unlimited concurrent call handling, and quick call routing, Aircall’s whisper feature lets a senior assist agent while handling difficult calls.
 

• Essential plan costs $30 per license
• Professional plan costs $50 per license

(Note: Aircall has a Custom plan alongside Aircall AI and Analytics+ Add-ons.)

From Panasonic to Amazon, over 100K businesses rely on Nextiva. People can work anywhere with its cloud-based virtual phone system that provides limitless calling and nationwide texting.
 

Having received 4.5/5 from Gartner and 4.6/5 from GETVOIP, Nextiva offers a multitude of facilities like conversion of voicemail to email and smart call routing for a call center-like functionality, among others.
 

• Digital plan costs from $20 to $25 per user/month
• Core plan costs from $30 to $35 per user/month
• Engage plan costs from $40 to $50 per user/month
• Power Suite plan costs from $60 to $75 per user/month

Zoom has a global reach with 47 countries’ native Public Switched Telephone Network (PSTN). Plus, it doesn’t charge for emergency 911 service.
 

World Wildlife Fund, Rakuten, and The New York Times are some of Zoom’s top consumers. Unlike other VoIP providers, it has 99.999% service-level agreement while offering AI companion and an open platform to integrate with preferred business applications.
 

• US & Canada Metered plan costs from $10 to $120
• US & Canada Unlimited plan costs from $15 to $180
• Global Select plan costs from $20 to $240

Phone.com is also one of the most well-known virtual phone number providers in the US. It has HD Voice or Wide-band Audio, extending the sound’s frequency range for high-quality voice. And, with the click of a button, it allows fax from phones or sets your device to Do Not Disturb mode as per choice.
 

Over 50K small businesses trust Phone.com since its affordable communications solutions are fruitful for their organizations.
 

• Pro Users plan costs from $27.19 to $31.99 per user/month
• Plus Users plan costs from $18.69 to $21.99 per user/month
• Basic Users plan costs from $12.74 to $14.99 per user/month

A glance at eVoice’s official site lets you know it prioritizes getting a local phone number. Nonetheless, it also offers toll-free numbers and vanity numbers.
 

eVoice’s core features, like voicemail, usage reports, merged calling, screening, blocking, and others, are included in its basic plans. Additional costs are required depending on features, including call recording, live receptionist, professional greeting, unlimited messaging, and voicemail transcriptions.
 

• Monthly plan costs $16 per user/month and $14 if billed annually

OpenPhone’s main goal is to assist small and midsize enterprises in establishing meaningful customer relationships. Its up-to-date OpenPhone AI boosts workflow by summarizing calls while suggesting the next steps, providing automatic call transcriptions with time stamps, and suggesting adding new contacts depending on call transcripts.
 

You can connect OpenPhone to your favorite tools like Slack, Dropbox, Shopify, Mailchimp, and more.
 

• Starter plan costs from $15 to $19 per user/month
• Business plan costs from $23 to $33 per user/month
   

(Note: OpenPhone also has a custom Enterprise plan.)

Before deciding to commit, know what features you need, whether the VoIP system effortlessly merges with other platforms, and if the VoIP provider has a customizable plan or not.

There’s always competition among firms to provide the latest features and attract more clients. Though many have similar facilities of call recording, queuing, forwarding, blocking, etc, make sure your potential VoIP provider stands out among the rest. Alongside high-definition voice quality, and advanced call routing, be aware of VoIP providers’ infrastructure and how robust data protection measures they have.

There’s a possibility that you might already be using Slack, Salesforce, and other office tools. So, it is better to pick a VoIP system that effortlessly combines with third-party applications without disrupting your existing workflow.

As stated above, opting for a VoIP system provides operational flexibility, and you can pick up calls anywhere and anytime. However, it can affect your and your employees' work-life balance. Ensure your VoIP provider lets you easily assign work hours and accommodate calls that come after the designated time.

Running a business is difficult, and there are always uncertainties. Settle on a VoIP provider that can update based on your necessity. Plus, note that it has a flexible contract and a transparent pricing structure, so you can upgrade depending on your firm’s success or downfall.

Unlike traditional phone lines, VoIP systems depend on the Internet. So, before switching, be sure that your Internet provider can accommodate the required bandwidth for a virtual phone line. Having an unstable internet connection can hamper your efficiency.

According to a 2019 report, approximately 31% of all businesses use VoIP systems with the numbers rising over the years. Reasons like cost, privacy, and security compel people to switch to Internet-based phone line systems. As there are plenty of VoIP number providers in the US, including Google Voice, Calilio, Nextiva, Zoom, among others, there are things to consider such as features, pricing, technical support etc. before choosing one.
 

So, register with Calilio for a hassle-free transition from your old arrangements to the latest business communication system. Its array of features, such as call sentiment analysis using AI, unified callbox with notes/tags in them, live call monitoring, bulk SMS campaigns, and daily member reports, help you conveniently achieve organizational goals.

Google Voice and Calilio are the best free virtual phone number providers in the US. Their subscription plans are affordable for all.

You can get a free US virtual local number by signing up with Calilio. You only need to follow 3 basic steps: Create your account > Select a local phone number > Purchase and activate.