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Top 8 Toll-Free Number Providers in India

 8 Best Toll-Free Number Providers in India

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Clients often struggle with high call rates. In the long run, this impacts client retention and overall business growth. If you’re running a business in India, Indian toll-free numbers can help. By eliminating the cost barriers, these numbers can encourage customers to reach you more often. 

In India, several Voice Over Internet Protocol (VoIP) providers offer toll-free numbers, each with unique features. In this article, we will look at the top toll-free number providers in India, compare their features, and help you decide the best option for your business.


Why Does Your Business Need Indian Toll-Free Numbers?

By adopting an Indian toll-free number, you can give your customers a free way to contact you. This helps create a professional image and encourages frequent calls, ultimately increasing sales opportunities for your business.
 

  • Professional Presence: Having Indian toll-free numbers shows that you care for your customers. It creates a positive brand image for your business.
  • Easy to Remember: Toll-free numbers are easy to understand, especially vanity numbers. With easily recognizable and memorable numbers, it’s easier for customers to reach their companies.
  • Increase Sales Opportunities: As toll-free numbers are free for customers, they can call you at any time without worrying about costs. The more calls you get, the more opportunities for you to increase your sales.
  • Higher Accessibility: Toll-free numbers are not tied to specific geographical regions. Users can call from anywhere at any time without location boundaries. This helps your business to expand nationwide.
     

Get an Indian toll-free number with advanced business communication features at an affordable cost.

Best Toll-free number providers in India

Some of the top Indian toll-free numbers include Calilio, Global Call Forwarding, TeleCMI, Avoxi, MyOperator, TeleCMI, and Knowlarity.

1. Calilio

Calilio offers toll-free numbers from 57+ countries, including India. It provides various types of toll-free, starting with prefixes like 800, 833, 844, 855, 866, and 877. You can access and use these numbers from multiple devices (computers, laptops, and iPads).

Key Features:
 

  • AI-powered Call Summary
  • Omnichannel Platform
  • Call Transcription


Pricing (per month):
 

  • Number With VoIP Capabilities: $28.50


Note: This price excludes subscription costs and call rates.

2. Global Call Forwarding

Global Call Forwarding is a sub-company of United World Telecom. This highly rated VoIP provider has more than 7k customers. The company provides toll-free numbers in over 150 countries, including India, at affordable pricing and with extensive business communication features.
 

Key Features:
 

  • Fax to Email
  • Call Blocking
  • Number Masking
  • Virtual Voicemail
     

Pricing Plan (per month):
 

  • Basic: $12.95
  • Value: $23.95
  • Power: $78
  • Premium: $158
  • Enterprise: $248.95

3. MyOperator

MyOperator is a popular SaaS (Software as a Service) product. Its key features, such as multiple IVRs, call routing logic, and two-way SMS notifications, make communication simpler and smoother. The company mainly focuses on startups in India, with no setup cost. Additionally, it offers up to 50% discount on annual plans.

Key Features:
 

  • Call Recording
  • Click to Call
  • OTP Services


Pricing Plan (per month):
 

  • Small Business: $14.77 (₹ 1,250)
  • Growth Plan: $29.54 (₹ 2,500)
  • Enterprise Plan (custom)

4. TeleCMI

Focused on small to medium-sized businesses, TeleCMI is a popular cloud telephony service in India. The platform offers a range of toll-free numbers, including features like call forwarding, timeout music, and greeting music. However, the types of features you get depend on your chosen plan.

Key Features:
 

  • Personalized Greetings
  • Voicemail
  • Text to Speech


Pricing Plan (per month):
 

  • Premium Plan: $4.73 (₹400)
  • Enterprise (custom)

5. Tata Tale Business Service (TTBS)

Tata Tale Business Services offers various toll-free numbers in India, primarily in the 1800 and 1860 series. The company focuses on customer-centricity and innovation and offers Information and Communication Technology (ICT) services for all-sized businesses in India.
 

Key Features:
 

  • Call Hunting
  • Intelligent Analytical Reports
  • Self-Care Portal


Pricing Plan (per month):
 

  • Annual Rental: $141.64 and $11.80 per month
  • Full Talk Time: $59.06
  • Monthly Rental: $118.14

6. Avoxi

Avoxi has integrated over 40 CCaaS, UCaaS, and CPaaS solutions and provides local and toll-free numbers in 150+ countries, including India. It offers unlimited IVR menus in its toll-free number. Moreover, it has implemented SRTP (Secure Real-Time Transport Protocol) and TLS (Transport Layer Security) for robust security.  

Key Features:
 

  • Least Cost Routing (LCR)
  • Secure Call Encryption
  • Call Monitoring

 

Pricing Plans (per month):
 

  • Pay-as-you-go: Starting at $25.99 per month

7. Knowlarity

Knowlarity is a leading cloud communication service provider. Understanding unique business needs, it provides all types of toll-free numbers in India (domestic, international, and vanity). Moreover, its 24/7 customer support and robust security measures make it an attractive option for all types of businesses.

Key Features:
 

  • Lead Management
  • Click to Call
  • IVR Services
     

Pricing Plan (per month):
 

  • Basic Plan: $155.49
  • Advanced Plan: $213.25
  • Premium Plan: $342.08

8. Servetel

Servetel provides toll-free numbers for small and startup companies. Servetel’s toll-free numbers help provide reliable and quick customer service. Its self-help and auto-receptionist features aid in handling large numbers of incoming calls efficiently. As such, it has established itself as one of the best contact center solutions in India.

Key Features:
 

  • IVR Integration
  • Call Monitoring Dashboard
  • Real-Time SMS Alerts
     

 Pricing Plans (per month):
 

  • Customizable plan or usages-based pricing

How to get an Indian Toll-free Number?

To get an Indian toll-free number, simply select your service provider, register your account, and purchase your number.
 

  1. Search and Select Service Providers: Research and choose a reliable and trustworthy Indian toll-free number provider.
     
  2. Sign Up for an Account: Sign up with your selected service provider by submitting the necessary details. During the process, you may also need to read and agree with the company’s terms and conditions.
     
  3. Subscribe to the Appropriate Plan: Then, choose a package from your service provider’s available options. Consider available features and setup costs.
     
  4. Choose a Toll-Free Number: Now, select your toll-free number. Choose from vanity, local, or international numbers.
     
  5. Complete Payment: After selecting the number, complete your purchase following the available payment option.
     
  6. Activate Your Number: Generally, your toll-free number activates within 2 to 5 days. However, the exact required days depend on your selected provider.

Wrapping Up

Getting an Indian toll-free number is an investment in improving customer experience and building a brand’s presence. Moreover, toll-free numbers help you to create a nationwide presence as they aren’t tied to specific locations unlike local phone numbers. That being said, it's important to select the right provider.

Calilio stands out with affordable pricing and service reliability (99.99% uptime). Sign up to get feature-rich Indian toll-free numbers for your business instantly.

Frequently Asked Questions

What is the cost of a toll-free number in India?

The cost of Indian toll-free numbers varies depending on the service providers. In general, it starts from a minimum of $4 per month. 

How do I know if a number is toll-free in India?

Toll-free numbers in India primarily start with 1800 and 1860 numbers. When dialing such numbers, you’re not charged anything for the calls.

Can I call an Indian toll-free number from another country?

Well, it depends on the type of toll-free number you’re calling. You can dial from another country only if you’re dialing an international toll-free number.

Can I text an Indian toll-free number?

Texting an Indian toll-free number depends on the service your providers offer. Some providers may offer SMS service with toll-free numbers, while others may allow voice calls only.


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