How to Port a Number from Grasshopper?
Table of contents
Grasshopper has been a popular VoIP phone system for small businesses. But, recently, many other alternatives have emerged with better features and services. So, if you’re also looking to port a number from Grasshopper to another platform, you can do so without changing your number.
The number porting service allows you to switch to other platforms while retaining your existing number. This means you can upgrade your communication tools without the hassle of changing your contact details. In this article, we’ll learn how to port numbers from Grasshopper to any other platform. Let’s get started.
When You Might Need to Port Your Grasshopper Number?
Not all business phone system providers offer the same service and features. You may want to port your phone number from Grasshopper if you find out that the other platform offers the additional features that you’re looking for. For instance, Grasshopper doesn’t provide third-party integrations. So, you may want to change when this feature becomes essential for your business.
Additionally, if you’re moving to an area where Grasshopper doesn’t have a coverage network, you may want to switch to the local network. By doing so, you can transfer to a high-quality network service without changing your established phone number.
How to Port Phone Number from Grasshopper?
To port your number from Grasshopper, select the new service provider, contact them, and provide the essential documents. They will initiate the process and inform you once it’s done.
1. Arrange Your Document
You’d need to submit the various documents to request porting your number to the new service provider. So, arrange all the necessary documents first. The following are some important documents:
- Grasshopper Account Number
- Billing Details
- Personal Identification Documents
2. Contact a New Service Provider
Once your documents are ready, contact your new service provider. Provide them with all the necessary details as mentioned above. Request them to port your existing number, and they will guide you through their specific porting process.
3. Start the Porting Process
After getting all the documents, your new provider will initiate the porting process. During the process, your provider will also ask you to sign a Letter of Authorization (LOA). This letter gives them permission to transfer your number from Grasshopper. Once it’s signed, the provider will coordinate with Grasshopper to transfer your number.
4. Wait for Confirmation
Now, simply wait for the confirmation that the transfer is complete. Your new provider will notify you after the successful porting of your number from Grasshopper. They will either call, text or mail you regarding this. And after getting confirmation, you can enjoy the features and services of your new provider.
Things to Consider Before Porting a Number from Grasshopper
Before you port your number from Grasshopper, you must not cancel the Grasshopper service. This is because your account must be active throughout the process for successful porting.
Here are other crucial factors to consider:
Check for Eligibility
Grasshopper does accept the request to port a number to other providers. However, you must meet the terms and conditions that may have been included in your contracts. Also, remember that Grasshopper does not allow porting all types of phone numbers. For instance, they permit you to transfer your toll-free and local numbers but do not allow for international numbers.
Verify the New Provider’s Compatibility
Not all service providers support every type of number. So, even before making the request, verify that your new service provider accepts to port a specific type of number from Grasshopper. Also, you must select the right provider that offers good customer support quality so that if there’s any issue during the process, it can be solved promptly.
Plan for Potential Downtime
During the porting process, remember that there may be some downtime. So, plan accordingly. Consider using an alternative communication method during the process to avoid the impact on your business.
Backup Important Data and Messages
Back up all your critical data, voicemails, or any messages in your Grasshopper account before initiating the porting process. Once your porting is complete, you may not have access to this information. So, secure them in advance.
Tips for a Smooth Porting Process
- Keep Your Grasshopper Account Active: Do not cancel the Grasshopper service until the porting process is fully completed.
- Double-check all Information: Review all the details, such as your PIN, account number, and LOA, for accuracy before submitting them to your new providers.
- Follow Up Promptly: Stay in touch with both your new and current provider throughout the process to ensure everything is working as planned.
- Test Your Number After Porting: Right after the process, test your number. Make a few calls to test if everything works correctly according to your new provider’s plan.
How Long Does It Take to Port a Phone Number from Grasshopper?
Generally, it can take anywhere from a few hours to a few business days to port a number from Grasshopper. The exact time varies depending on many factors. The geographical locations, rules and regulations of current and new providers, and volume of the porting request directly influence the time. Furthermore, the type of number also impacts the total time. For instance, the numbers with multiple lines will take more time to port than other regular numbers.
How Much Does Porting a Number from Grasshopper Cost?
Grasshopper doesn’t charge you for the request to transfer your number to another platform. However, if you’re still in contract for any subscription, you might face a cancellation charge. For instance, if you’ve subscribed to a yearly plan but plan to leave before the year ends, you’ll need to pay a cancellation fee.
Though you don’t have to pay a direct cost to Grasshopper, your new provider may charge you to port your number to them. The cost varies depending on several factors like your location, number type, and policy of the new provider. In general, porting costs can range from $10-$40, depending on these factors.
Conclusion
Porting your number from Grasshopper is easy. Firstly, obtain a Letter of Authorization (LOA) from Grasshopper, then contact your new provider and provide them with the necessary documents, including the LOA. From here, they’ll handle the rest.
Consider Calilio to transform your Grasshopper number into an upgraded virtual phone number. Our advanced phone system includes additional VoIP features, like third-party integrations, video conferencing, and much more that Grasshopper lacks. Port your number to Calilio today and experience the difference!
Frequently Asked Questions
Can I port a number out of Grasshopper?
Tes, you can port your phone number from Grasshopper to another service provider. However, you may need to inform Grasshopper before initiating the process with other service providers.
What information is needed to port a phone number?
To port a phone number, you’ll need to gather many documents. These include Grasshopper account number, PIN, billing details, and signed Letter of Authorization (LOA).
How do I port my Grasshopper toll-free number to Calilio?
Firstly, contact Calilio and request them to port your Grasshopper number. When asked regarding your number, provide your toll-free number.
Can I port my Grasshopper number to Google Voice?
Yes, you can port your Grasshopper number to Google Voice. To start, access Google Voice on your computer, go to ‘Settings’ and select the ‘Account’ section. From here, go to the ‘Port a number to Google Voice’ section and click ‘Get Started.’ Finally, enter the Grasshopper number that you want to port to Google Voice.
Latest Posts
From the blog
The latest news, technologies, and resources from our team.